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It can be difficult to find and retain staff with the right Mac AD integration and networking skills to support an educational environment; particularly if Apple products are only part of your schools’ infrastructure and most of your team are Windows experts. Perhaps you have just one or two Apple experts for the whole Trust? What happens when they move on? Have they left behind bespoke scripts that nobody else understands? If you let the management of your Apple devices slip you’ll be left with students and staff who are frustrated by performance issues, that have unsecured access to your network and logins that don’t follow GDPR guidelines. Counterpoint can provide dedicated Apple experts to keep your devices and network secure, and ensure everything is always running smoothly.
By outsourcing the management of your Apple fleet to us you can not only save on the cost of having fully trained Apple experts in-house, but you have access to an experienced escalation support team when you need advice or face challenging technical issues.
Device management is a skill all in itself. Our expert engineers can install, configure, and maintain a multi-tenant platform for your network so that you don’t have to spend time and money training your staff to use a new tool. Manage all your devices on a single pane of glass delivers significant economies of scale. We can set the platform up with all the security policies and configuration profiles, specifically for an education environment, that you need to make imaging machines and installing 3rd party software straightforward and simple. It’s also a great tool for pushing out updates, monitoring and resolving problems, accessing Macs remotely, and carrying out full site audits.
Learn MoreInstead of bespoke scripts, EnhancedAD makes integration with your Windows network seamless and keeps your staff and students productive. It’s updated regularly, so you can be sure it will always be compatible with the latest OS. Coupled with a suitable RMM tool, EnhancedAD gives a user experience far better than anything that is possible with standard Apple tools.
Learn MoreReach out if you would like to find out about our Apple Device Management support services. Get in touch and we can help guide you through our Apple IT support packages. We love to chat about all things Apple Mac and creative technology. Talk soon!
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