WE UNDERSTAND YOUR WORLD.
You run a business where no two days look the same. The technology holding all of this together needs to work seamlessly whilst being invisible, and this is exactly what we make happen.
PROACTIVE DEVICE MANAGEMENT
Your machines are ready before your team is.
Every Mac and PC in your studio is centrally managed. Overnight, we've run patches, verified encryption, and confirmed backups. Your team walks in and their kit works. Repairs don't spiral into lost days, we manage the whole process, loan machines included.
Patch Management
Encryption
Software Updates
Backups
FREELANCER ONBOARDING & OFFBOARDING
Freelancers ready to go from day one.
A new freelancer joining Monday? We'll have them set up in Google Workspace or Microsoft 365, with the right drive access and app permissions. When the project wraps, we close everything down cleanly. Accounts disabled, access removed, nothing left hanging.
GWS / M365 Access
Policy Sign-Off
Structured Onboarding
Hybrid Studio
Our File Management Platform designed for large files.
Uncompressed renders, layered project files, video rushes, 3D assets. Our Hybrid Studio Platform is built specifically for creative agencies handling large-format shared files. With fast, reliable access whether you're in the studio, working from home, or somewhere in between.
ON-SITE & INTERNATIONAL EVENTS
Your team is travelling worldwide.
We're still there.
When your production and creative team depart for a live event, their technology needs to work flawlessly in environments you don't control. We make sure your team feel as supported overseas as they do in your office.
Pre-departure device readiness
All laptops and tablets patched, backed up, and security-checked before your team boards.
Secure remote access (VPN & Zero Trust)
Access internal systems, shared files, and project tools safely from any network, anywhere.
Priority remote support during live events
Something goes wrong on the floor at 6am? We're available. Fast resolution, zero drama.
Large file access from the venue
Our Hybrid Studio Platform keeps your production assets accessible at speed, wherever you're working.
80%
Clients in the
creative industries
24/7
Proactive Monitoring
5★
Clients in the
creative industries
<1hr
Average remote response time
THE FULL PICTURE
Everything running in the background, all the time.
1.
Unlimited Helpdesk
Every call and ticket logged, tracked, and followed up. Repeat problems fixed at the root, not the symptom.
2.
Endpoint & Email Security
Every call and ticket logged, tracked, and followed up. Repeat problems fixed at the root, not the symptom.
4.
Licences & Procurement
Adobe CC, M365, Google Workspace, all tracked and renewed. Equipment sourced, configured, and delivered to your door.
5.
AI Platform & Governance
A structured way to choose the right AI tools and govern how your team uses them, without the guesswork or IP risk.
3.
Cloud Backup
Your emails and shared drives backed up and restorable. Whatever happens, nothing lost for good.
6.
Tech Reviews & Check Ins
Tech Reviews and regular check-ins mean you always know exactly where things stand and what's coming next.
Their speed and efficiency handling support tickets have been transformative. Their impressive knowledge has undoubtedly enhanced our productivity and technology utilisation.
Ella Dorrell - Office Manager, Behavioural Architects
FLOW
Unlimited remote support, onboarding, device & M365/GWS management, essential security.
EDGE
For those needing high levels of security and strategic input, Edge gives you the partnership you need.
Freelancer packages available as add-ons to either core plan
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Get in Touch
with Us Today
Send us a message and one of our friendly team will be in touch shortly.
Frequently Asked Questions
How is your IT support for brand and event experience agencies priced?
Our pricing depends on the support your team needs, from daily IT help to secure freelancer access and reliable systems during busy periods. We’ll build a package that fits your workflow and budget, with no hidden fees.
Can you help us work with external partners and freelancers securely?
Yes. We’ll ensure that everyone involved, from internal teams to freelancers, can collaborate securely and access the right systems and files without compromising your data.
What if we need support outside normal working hours?
We understand that events don’t stick to a 9–5 schedule. We offer flexible support options, including out-of-hours and weekend coverage, to ensure you’re never left stranded during an event.
Our Partners
Ready to talk
about your setup?
Let's walk through your studio, your workflow, and build an IT partnership that fits.
+44 (0)1903 538 844