Trusted By Top Businesses
Comprehensive IT Support for Event and Brand Design
At Counterpoint, we specialise in IT services tailored for brand and experience agencies, so you can focus on elevating your clients' brands while we handle the technology that powers your success.
With over 35 years of experience, we understand your fast-paced, highly collaborative events industry and we’re here to make sure technology doesn’t slow you down.
IT Support That Works Around Your Schedule
Explore the advantages of partnering with an IT company that has a vast amount of experience in supporting businesses within the creative sector.
24/7 Global Assistance
Whether you’re at an overseas event, in the office, or working remotely, Counterpoint's IT team provides 24/7 support. We’re available round-the-clock to address your needs in real-time, resolving technical issues before they impact your project.
Rapid, Reliable Response
When you're gearing up for an event, every second counts. Our IT team is responsive and proactive, offering prompt solutions for any IT issues that arise. From last-minute tech requests to real-time troubleshooting, we’re on hand to ensure smooth operations when it matters most.
Tailored IT for Creative Teams
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Expertise in Creative Software
We know the tools you rely on, from Adobe Creative Cloud to specialised design and project management platforms. Our team has years of experience supporting these applications, so you spend less time troubleshooting and more time creating.
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Powerful Hardware and Storage Solutions
Creative work demands powerful tech. We ensure your hardware is optimised and supported, while providing solutions for secure, large-scale file storage and sharing. Whether it’s handling high-resolution files or seamless collaboration across locations, we have you covered.
Compliance and Security
You Can Trust
As a brand agency handling sensitive data and client assets, robust protection and compliance are essential. Counterpoint secures your systems and ensures full adherence to industry standards, staying ahead of evolving regulations so you can focus on clients.
With advanced cybersecurity, from endpoint protection to proactive threat monitoring, we help you meet compliance standards and deliver confidently, building client trust through resilient data protection.
How Counterpoint Can Help
With decades of experience supporting creative and event-driven industries, Counterpoint is more than a managed IT provider, we’re a partner that understands your drive to innovate.Our expertise in assisting event planners allows us to provide proactive IT solutions that cater specifically to the dynamic needs of your industry.
Let us support your agency's vision with IT services designed to make every campaign, event, and client interaction seamless and secure.
Get in Touch
with Us Today
Send us a message and one of our friendly team will be in touch shortly.
Frequently Asked Questions
How is your IT support for brand and event experience agencies priced?
Our pricing depends on the support your team needs, from daily IT help to secure freelancer access and reliable systems during busy periods. We’ll build a package that fits your workflow and budget, with no hidden fees.
Can you help us work with external partners and freelancers securely?
Yes. We’ll ensure that everyone involved, from internal teams to freelancers, can collaborate securely and access the right systems and files without compromising your data.
What if we need support outside normal working hours?
We understand that events don’t stick to a 9–5 schedule. We offer flexible support options, including out-of-hours and weekend coverage, to ensure you’re never left stranded during an event.
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