Trusted By Top Businesses
Built for Creative Agencies. Delivered by Experts.
Creative teams today are more distributed, collaborative, and file-heavy than ever. That’s why we’ve developed a robust, proven solution using, tailored specifically to the needs of creative agencies juggling huge assets, tight deadlines, and multiple locations.
Whether you're dealing with remote designers, project-heavy workflows, or large media files, our setup gives your team fast, secure, and consistent access to files from anywhere, without the typical cloud lag or sync conflicts.
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Solving the Real-World Problems Creatives Face
A powerful hybrid storage setup, designed specifically for creative agencies needing fast, secure, and seamless access to large files.
Large file sizes
From high-res video to layered PSDs, creative assets are huge. Our solution handles large files with ease, no more failed uploads or painfully slow syncs.
Multiple team sites
Whether your team is in London, New York, or working from home, files are always accessible and up to date.
Deadline-driven pressure
We help your team avoid delays with fast local performance, even on cloud-based files.
Security concerns
Data is encrypted end-to-end, even we can’t access it. With detailed logging and audit controls, you stay secure and compliant.
Mac and PC Compatibility
Our solution plays perfectly with both Macs and PCs, no more clunky workarounds or frustrating permission issues. It's built to keep creative teams moving, no matter what platform they’re using.
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Keep things running smoothly: Fast, reliable performance across both Mac and Windows means fewer hiccups and more time creating.
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Share without the stress: File sharing just works, whether you’re on macOS or Windows, everything stays in sync.
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Collaborate with ease: Mixed-platform teams? No problem. Everyone can work together effortlessly, without tech getting in the way.
We’ve Done This Before
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Expertise in Creative Industries: We’ve implemented Hybrid Share across numerous creative environments. Our team knows how to configure it to suit your workflows.
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Comprehensive Support: From deployment to training and support, we ensure your team hits the ground running, no disruption, no confusion.
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High Performance and Reliability: Built on Synology technology, our solutions offer unmatched performance and reliability.
Speak To One Of Our Creative IT Experts Today
By working with Counterpoint, you’ll set a new standard for managing your businesses data. Fill out our form to get the ball rolling.
It's time to get the ball rolling
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
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How much does IT support in Brighton cost?The cost of IT support in Brighton depends on the size of your business, the complexity of your setup, and the level of support you’re after. At Counterpoint, we offer flexible pricing tailored to your needs, whether you’re a creative agency, a growing business, or an established organisation working with Macs, Windows, or both. As a guide, our monthly support packages typically start from £49.99 per user. For businesses needing more advanced support, like enhanced security compliance, bespoke plans can be £100+ per user per month. We’re always happy to chat and give you a clear, no-pressure quote based on your exact requirements.