Delivering a combination of responsive support, proactive security and experienced IT management to keep your Sussex business moving.
BUILT AROUND YOUR TOOLS
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ARE YOU HERE BECAUSE YOUR...
Looking for better IT support?
Tickets taking too long?
You shouldn’t have to chase your IT company for updates. We keep things moving and make sure you know what’s happening until the issue is resolved.
Tired of explaining everything again?
Our engineers get to know your business, your systems and your people. So when you need help, you’re not starting from scratch every time.
Not sure whether your IT is actually secure?
Good security is more than installing a few tools. We actively manage your protection, spot gaps and help you keep improving as risks change.
IT still landing on somebody else's desk?
If IT keeps becoming somebody’s second job, we can take it off their hands. From day-to-day support to proactively managing your IT.
WHY COUNTERPOINT
IT support built for the way you work
Fast responses
Clear priorities, quick response and a team accountable for getting things moving.
Based In Sussex
Based in Worthing, we support businesses across Sussex with remote and onsite help.
Mac and Windows
Decades of Apple expertise alongside strong Microsoft and Windows capability.
35+ Years' Experience
Supporting local businesses since 1988, with an experienced team that understands your team.
Our managed IT support pricing and plans
Core
You stay in charge. We give your team expert backup.
You get responsive support from our expert team, device management and essential security, with your business retaining the IT lead.
£44.99
/ person / month
MOST POPULAR
Enhanced
We take more of the operational & security workload.
We deliver greater proactive oversight, stronger security and resilience, and you gain access to more regular engagement from our team.
£59.99
/ person / month
Sentinel
We become your operational IT partner.
We actively manage the environment, show up regularly, plan ahead, improve security, and keep you informed about what needs attention next.
£89.99
/ person / month
Got in-house IT already, or a project in mind? We also offer co-managed IT, IT consultancy and cloud migrations.
Everything your business needs from IT
From everyday support and security to infrastructure and technology planning, we can look after as much of your IT as you need.
Support
Helpdesk · onsite support · user issues
People
Onboarding · offboarding · access management
Devices
Macs · Windows · mobiles · management
Productivity
Microsoft 365 · Google Workspace · Adobe
Security
Endpoint · email · identity · monitoring
IT Management
Licensing · procurement · backup · planning
HOW THE MOVE WORKS
Switching IT providers without the drama
Most of our clients came to us from another provider, so we've made the handover a well-worn path:
01
Understand
A no-obligation call to understand your setup, your frustrations and what good looks like.
02
Plan
We deal directly with your outgoing provider, so you don't have to referee.
03
Transition
One named person owns your switch from documentation to device rollout.
04
Support
We plan the changeover around your deadlines and workflows. Your team keeps working throughout.
CLIENT TESTIMONIALS
Our clients say it best.
"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation"
Ella Dorrell
Office Manager, TBA
"Since Counterpoint has come on board, we have received prompt and professional service that has ensured our systems run smoothly. I recommend them for their IT support!"
Gemma Dumbrell
Executive Assistant, These White Walls
After some time trying to find the right IT company for us we were delighted to find Counterpoint. Their professionalism along with their friendly manner has not gone unnoticed. We would recommend them wholeheartedly.
Kelly Treby
Office Manager, English Oak Buildings
Not sure what you need? Talk it through with us.
Tell us a little about your business and what isn't working today. One of our Sussex team will come back to you within one working day with clear advice on the best next step.
It's time to get your business secure
Frequently Asked Questions.
Delivering First-Class IT Support
Managed IT support and Mac specialists and creative businesses throughout the UK.
Quick Links
Locations We Support:
IT Support London
IT Support Brighton
IT Support Sussex
IT Support Worthing
IT Support Chichester
IT Support Bath
Company
+44 (0)1903 538 844
hello@counterpoint.co.uk
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