Business IT
Support Sussex
Positioned at the heart of the county, we proudly serve as the go-to IT company for Sussex-based businesses.
Our Partners
Expert IT Support
Services In Sussex
Our team of highly skilled technicians and IT experts is committed to delivering top-tier services to businesses across Sussex.
We offer a comprehensive range of plans and solutions, allowing us to tailor our approach to fit your unique business needs.Partner with us, and experience technology that works not just for you, but with you.
Sussex IT Support and Managed Services
Free your business from the constraints of inconsistent and sluggish IT systems with our fully managed support plans. Establish us as your trusted IT partner, and we take care of all aspects of your IT, including first-class support and robust security measures.
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But we don't stop there. Our objective extends beyond alleviating IT headaches; we strive to transform your IT into a valuable asset that propels your growth. Through audits and strategic planning, we ensure that your IT infrastructure operates at its full potential.
Delivering a Full Spectrum of IT Services
Helpdesk Support
We offer top-quality, remote support, fast response times, and optional on-site assistance.
Cloud Management
Whichever cloud platforms your business uses, our team can manage and optimise your cloud environment.
Cybersecurity
We provide advanced and up-to-date security to safeguard your business's data and reputation.
Training
Our training optimises your team's productivity and enhances their vigilance against cyber threats.
IT Consultancy
Our consultants provide detailed strategic reviews, providing advice on optimising your IT infrastructure.
Infrastructure
Our comprehensive network support enhances your connectivity with WiFi, Broadband, and VOIP Services.
IT Experts That Understand Your World
With decades of experience in the creative industry, our team has built up a wealth of knowledge regarding the unique IT demands and challenges within this realm.
Whether you're struggling with large file storage or sharing or facing sluggish machine performance, rest assured that we have encountered your issues before and have carefully crafted solutions to overcome them.
Get in Touch
with Us Today
Please fill out the form and one of our local, friendly team will be in touch shortly.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer IT support outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity measures to protect your business, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Secure your network infrastructure to prevent unauthorised access and attacks. Our cyber security services are designed to keep your business safe from evolving threats.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.