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IT Support In Chichester

Helping Chichester businesses thrive with smart, reliable IT support. 

At Counterpoint, we deliver expert managed IT support services with a local personal touch. Day-to-day support, cybersecurity and proactive IT management from our South East Team. 

Counterpoint Team working

TEAMS WE SUPPORT

Delivering a combination of responsive support, proactive security and experienced IT management to keep your Chichester business moving.

BUILT AROUND YOUR TOOLS

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ARE YOU HERE BECAUSE YOU'RE...

Looking for better IT Support?

Tickets taking too long?

You shouldn’t have to chase your IT company to get something fixed. We prioritise issues properly, respond quickly and keep you informed until they’re resolved.

Tired of explaining everything again?

Our engineers get to know your business, your systems and your people. So when you need help, you’re not starting from scratch every time.

Not sure whether your IT is actually secure?

Good security is more than installing a few tools. We actively manage your protection, spot gaps and help you keep improving as risks change.

IT still landing on somebody else's desk?

If IT keeps becoming somebody’s second job, we can take more of it off their hands. From day-to-day support to proactively managing your IT, you choose how much responsibility we take.

Engineer focused working

IT built for the way your business works

We're not just a faceless helpdesk. You'll get a friendly, expereienced team who take the time to understand your business and your peoople.

Experienced engineers

Skilled, certified and solution focused.

Named relationships

A consistent team who know your business.

35+ Year's Experience

A team with deep expertise you can rely on.

Our managed IT support pricing and plans

Core

You stay in charge. We give your team expert backup.

You get responsive support from our expert team, device management and essential security, with your business retaining the IT lead.

£44.99

/ person / month

MOST POPULAR

Enhanced

We take more of the operational & security workload.

We deliver greater proactive oversight, stronger security and resilience, and you gain access to more regular engagement from our team.

£59.99

/ person / month

Sentinel

We become your operational IT partner.

We actively manage the environment, show up regularly, plan ahead, improve security, and keep you informed about what needs attention next.

£89.99

/ person / month

Got in-house IT already, or a project in mind? We also offer co-managed IT, IT consultancy and cloud migrations.

Everything your Chichester business needs from IT

From everyday support and security to infrastructure and technology planning, we can look after as much of your IT as you need.

People

Helpdesk · onboarding & offboarding · user access · device support

Productivity

Microsoft 365 · Google Workspace · Adobe · collaboration tools

Security

Endpoint · email · identity · awareness · security monitoring

Infrastructure 

Networks · Wi-Fi · cloud · backup · storage · connectivity

Management

Suppliers · licensing · procurement · lifecycle planning · budgeting

Improvement

Reviews · security improvements · projects · technology planning

CO-MANAGED SERVICES

Already have an internal IT person?

We work alongside internal IT team members and IT leads, providing extra capacity, specialist Mac expertise, project support and enhanced security capability for whenever you need it.

Counterpoint Co-manged engineer

HOW THE MOVE WORKS

Switching IT providers without the drama

Most of our clients came to us from another provider, so we've made the handover a well-worn path:

01

Understand

A no-obligation call to understand your setup, your frustrations and what good looks like.

02

Plan

We deal directly with your outgoing provider, so you don't have to referee.

03

Transition 

One named person owns your switch from documentation to device rollout.

04

Support

We plan the changeover around your deadlines and workflows. Your team keeps working throughout.

OUR TRACK RECORD

Counterpoint in numbers 

A snapshot of the experience, scale and relationships behind our support.

96%

Client retention
Built on relationships 

5★

Google rating
Trusted by our clients.

35+

Years in business
supporting since 1989.

2,500+

Macs & Windows
Managed & supported. 

3660

Projects delivered
And still counting

0

Jargon speakers
Plain English only.

What our clients Say 

"Counterpoint's dedication to our business's best interests is evident in every interaction. We highly recommend Counterpoint for any company seeking a reliable and proactive IT partner."

Grace Salisbury 
HR and Office Executive, Campfire

Their professionalism along with their friendly manner, not to forget their incredible patience has not gone unnoticed. We would recommend them wholeheartedly"

Kelly Treby
Office Manager, English Oak Buildings

"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac knowledge has undoubtedly enhanced our productivity." 

Ella Dorrell
Office Manager, TBA

Get in touch with our local team of experts today.

Fill out our form and one of our friendly IT Support Chichester team will reach out and see how we can assist you.

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Chichester location image

LOCAL IT SUPPORT

Supporting Chichester & beyond

Based nearby in Worthing, we support businesses across Chichester and the Sussex area. Remotely when that's faster and onsite when you need someone in the room. 

Frequently Asked Questions.

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