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IT Support For Gatwick Businesses

Reliable IT support for businesses that can’t afford downtime.​

Mac, Windows, cybersecurity and proactive IT management from our Sussex-based team, with remote and onsite support when you need it.

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TEAMS WE SUPPORT

Delivering a combination of responsive support, proactive security and experienced IT management to keep your Gatwick business moving.

BUILT AROUND YOUR TOOLS

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ARE YOU HERE BECAUSE YOU'RE...

Looking for better IT Support?

Tickets taking too long?

You shouldn’t have to chase your IT company to get something fixed. We prioritise issues properly, respond quickly and keep you informed until they’re resolved.

Tired of explaining everything again?

Our engineers get to know your business, your systems and your people. So when you need help, you’re not starting from scratch every time.

Not sure whether your IT is actually secure?

Good security is more than installing a few tools. We actively manage your protection, spot gaps and help you keep improving as risks change.

IT still landing on somebody else's desk?

If IT keeps becoming somebody’s second job, we can take more of it off their hands. From day-to-day support to proactively managing your IT, you choose how much responsibility we take.

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IT built for the way your business works

We provide IT support to businesses across Gatwick, Crawley, and the surrounding areas. And we're not just a faceless helpdesk. You'll get a friendly, experienced team who take the time to understand your business.

Experienced engineers

A consistent, skilled team who know your business.

Fast and Reliable

Proactive, efficient support keeps your team moving.

Mac & Windows experts 

A team with deep expertise in both platforms. 

Our managed IT support pricing and plans

Core

You stay in charge. We give your team expert backup.

You get responsive support from our expert team, device management and essential security, with your business retaining the IT lead.

£44.99

/ person / month

MOST POPULAR

Enhanced

We take more of the operational & security workload.

We deliver greater proactive oversight, stronger security and resilience, and you gain access to more regular engagement from our team.

£59.99

/ person / month

Sentinel

We become your operational IT partner.

We actively manage the environment, show up regularly, plan ahead, improve security, and keep you informed about what needs attention next.

£89.99

/ person / month

Got in-house IT already, or a project in mind? We also offer co-managed IT, IT consultancy and cloud migrations.

Everything your business needs from IT

From everyday support and security to infrastructure and technology planning, we can look after as much of your IT as you need.

Support

Helpdesk · onsite support · user issues

People

Onboarding · offboarding · access management 

Devices

Macs · Windows · mobiles · management

Productivity

Microsoft 365 · Google Workspace · Adobe

Security

Endpoint · email · identity · monitoring

IT Management

Licensing · procurement · backup · planning

CO-MANAGED SERVICES

Already have an internal IT person?

We work alongside internal IT team members and IT leads, providing extra capacity, specialist Mac expertise, project support and enhanced security capability for whenever you need it.

Counterpoint engineer team

OUR TRACK RECORD

Counterpoint in numbers 

A snapshot of the experience, scale and relationships behind our support.

96%

Client retention
Built on relationships 

5★

Google rating
Trusted by our clients.

35+

Years in business
supporting since 1989.

2,500+

Macs & Windows
Managed & supported. 

3660

Projects delivered
And still counting

0

Jargon speakers
Plain English only.

Talk to a Gatwick IT specialist

Tell us a little about your business and we'll come back to you within one working day with clear advice. No pressure, no obligation.

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Call  | 01903 538 844

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LOCAL IT SUPPORT

Supporting Gatwick & beyond

Based locally in Sussex, we support businesses across Gatwick, Crawley, and Sussex. Remotely when that's faster and onsite when you need someone in the room. 

Frequently Asked Questions.

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