Trusted By Top Businesses
Tailored IT for Your Marketing and Advertising Agency Needs
We have a passion for supporting creatives, whatever your niche. We've spent years honing our skills and toolkit so we are able to provide industry leading support businesses just like yours.
IT SUPPORT FOR MARKETING AGENCIES
Marketing agencies need tech that works quietly, reliably, and securely in the background, allowing you to focus on delivering results for your clients.. We make sure your systems support you, not slow you down, with smart storage, strong security, and smooth day-to-day performance.
IT SUPPORT FOR ADVERTISING AGENCIES
In advertising, creativity meets precision, and your IT should support both. We deliver reliable, scalable solutions that keep your data secure, your campaigns on track, and your team in sync. From fast file access to seamless collaboration, we make sure nothing slows you down.
IT SUPPORT FOR CREATIVE AGENCIES
Creative agencies run on fresh ideas and collaboration, we make sure your tech keeps up. Whether you're designing, editing, or building, we keep your tools running smoothly and your team connected, so nothing gets in the way of the creative flow.
Security
Protect your digital assets with our specialised cybersecurity solutions, safeguarding your creative agency's sensitive data from threats.
Strategy
Our tailored IT consultancy services for creative agencies ensure optimal technology alignment with your business objectives
Infrastructure
Optimise your IT infrastructure for maximum efficiency and performance, tailored to meet the unique demands of agencies operations
Backup
Safeguard your creative agency's critical data with our reliable backup solutions, ensuring business continuity and peace of mind
Cloud Management
Leverage the power of the cloud with our cloud management solutions, tailored to enhance collaboration and scalability for creative agencies.
Helpdesk
Our responsive helpdesk keeps your team productive, offering swift support to quickly resolve any IT challenges.
IT Services for Creative Agencies
We save hours of your Team's time by making sure your IT is always working at its best whilst also prioritising your security. Our IT Support for marketing and advertising is designed to handle the specific needs of your industry, ensuring you have the best tools and support available.
MARKETING AGENCY
How our IT partnership with Campfire streamlined their operations
"The team at Counterpoint consistently delivers quick and effective communication, ensuring our needs are met promptly. We highly recommend Counterpoint for any company seeking a reliable and proactive IT partner"
Grace Salisbury, HR and Office Executive
Benefits of Specialised IT Support for Marketing, Advertising and Creative Agencies
Explore the advantages of partnering with an IT company that has a vast amount of experience in supporting businesses within the creative sector, including IT support for marketing agencies, advertising agencies and brand agencies .
Compliance Specialists
Ensure your agency meets strict client cyber security & data security and compliance standards. We have extensive experience helping agencies implement measures to safeguard data.
Creative Application Experts
We provide end-to-end support for creative, industry-standard applications, ensuring your team has the tools they need to consistently deliver exceptional results.
Cross-Platform Support
We support both Apple Mac and PC users, with dedicated specialists for each platform. We also offer comprehensive expertise in both Google Workspace and Microsoft 365.
Large File Management
Optimise your agencies ability to handle and share large files. Our solutions can improve your data transfer speeds, enhance network reliability, and maintain efficient collaboration.
Enhanced Collaboration
Boost your teams productivity with advanced collaborative tools. Whether your team is spread across the country or around the globe, our solutions ensure seamless communication.
Freelancer Scalability
When workloads spike during big campaigns, our flexible freelancer packages let you add extra support or resources quickly, without paying for more than you need year-round.
Tailored IT Support Plans for
Marketing & Ad Agencies
Our outsourced IT plans are built around the way creative teams work and what they actually need.
We offer two clear options, Flow and Edge, each tailored to different stages of agency growth. Whether you need dependable day-to-day IT support or a strategic partner to shape your future infrastructure, we’ll align the plan to your needs.
EVERYDAY SUPPORT
Unlimited Remote Support
Staff onboarding and offboarding
SYSTEMS MANAGEMENT
Device & Patch management
Microsoft 365 / Google Workspace management
STRATEGIC GUIDANCE
Annual Business IT and strategic reviews
SECURITY & PROTECTION
Endpoint Protection
Cloud backup for M365 or Google Workspace
Basic Email security
*Everything included in Creative Flow
EVERYDAY SUPPORT
Unlimited Onsite Support
SYSTEMS MANAGEMENT
Proactive system maintenance
Management of device repairs & software licensing
Equipment procurement services
STRATEGIC GUIDANCE
Quarterly Business IT and strategic reviews
Dedicated account manager
SECURITY & PROTECTION
Cyber security & phishing training
M365 Security and compliance platform
24/7 SOC Managed EDR & ITDR
We're Ready When You Are
Reach out to us today and one of our friendly team will be in touch shortly.
Why Choose Us As Your Marketing & Advertising Agency IT Specialists?
We prioritise keeping in regular contact with your team, providing clear updates, check-ins, and proactive advice so that we build a genuine partnership and you’re never left in the dark.
By learning the details of your technology and software, creative workflows and team structure, we can anticipate challenges before they become problems and shape our recommendations around your goals. This means your IT isn’t just maintained, but it evolves with your agency.
Download Our IT Services
Guide For Creative Agencies
We offer a range of plans tailored to meet the specific needs of your business. While our IT Services Guide highlights two of our most popular plans, our offerings extend far beyond. Contact us today for comprehensive details on our full range of support options.
Frequently Asked Questions
Can you help us achieve cyber security compliance standards?
Definitely. We have a proven track record of helping agencies achieve various cyber security certifications, including Cyber Essentials and ISO 27001. Whether you need a bit of guidance or comprehensive support through the entire certification process, our team is here to assist you every step of the way.
What steps does Counterpoint take to protect sensitive client data for marketing and advertising agencies?
Counterpoint protects sensitive client data by ensuring client security compliance, providing robust cybersecurity measures, and offering reliable backup solutions. Their managed cybersecurity services enhance protection against threats, and their strategies align IT infrastructure with business objectives to safeguard digital assets and ensure business continuity.
Can Counterpoint assist with remote work solutions for advertising and marketing agencies?
Yes, Counterpoint can assist with remote work solutions. We provide enhanced collaboration tools, optimised large file management, and cloud management solutions. These services ensure that creative teams can work efficiently and seamlessly from any location, improving data transfer speeds and network reliability.
Can you support the freelancers our agency works with?
Yes, absolutely. We provide IT support for freelancers who are part of your wider team, and ensure they have the necessary security measures in place so they don’t become a weak link. We also handle onboarding and off-boarding as needed, making it easy to keep your systems secure and your projects running smoothly.
Our Partners
