Our Partners
Comprehensive Managed IT Services in London
Our Managed IT Services give you more than just tech support, they give you headspace. We take full responsibility for keeping your systems running smoothly, securely, and efficiently, so your team can focus on their work without tech getting in the way.
We work as an extension of your business, spotting ways to improve performance, flagging risks early, and advising on smart, cost-effective changes when it makes sense.
Whether you’re scaling fast, juggling hybrid working, or just want fewer IT headaches, we’ll make sure your setup supports your goals, without the noise.
Managed IT Services That Covers Every Detail
Our managed IT services can be tailored to meet your business’s specific IT needs, providing you with the exact services and support your business needs.
Managed Cyber Security Services
Our managed cybersecurity services proactively identify and address potential threats, keeping your business secure and preventing major cyber incidents.
Security Compliance Services
We ensure you meet compliance standards, whether it's Cyber Essentials, ISO 27001, or any other certification. We're here to help support you through the entire process.
Device and Endpoint Management
Our device and endpoint management ensures all your devices are consistently secure, updated, and running smoothly, effectively minimising risks and downtime.
Expert IT Helpdesk Support
We take pride in our expert IT Helpdesk Support team, delivering fast, reliable assistance to resolve issues swiftly and keep your business running smoothly.
Managed Cloud Services
Our Managed Cloud Services provide secure and scalable cloud solutions for your Team, ensuring fast and reliable access to your data and applications anytime, anywhere.
Expert Consultancy Services
Gain access to our highly skilled IT consultants who provide tailored advice and strategies to optimise your technology and drive your business forward.
IT Solutions Designed For Your Business Needs
Every business is unique, and so are its IT needs. Our flexible managed IT services are tailored to fit your specific requirements, whether you need full IT management or support for an in-house team.
We scale with your business, adapting to changes and ensuring you always have the right level of support to stay on the top of your game.
Plans Designed for Growing Businesses
Our IT plans are designed around how small and mid-sized businesses actually work. Choose from our two straightforward plans, Flow and Edge, each shaped to support you at different stages of growth. Whether you just need reliable day-to-day IT support or a strategic partner to help you plan what comes next, we’ll match the right plan to where your business is heading.
EVERYDAY SUPPORT
Unlimited Remote Support
Staff onboarding and offboarding
SYSTEMS MANAGEMENT
Device & Patch management
Microsoft 365 / Google Workspace management
STRATEGIC GUIDANCE
Annual Business IT and strategic reviews
SECURITY & PROTECTION
Endpoint Protection
Cloud backup for M365 or Google Workspace
Basic Email security
*Everything included in Creative Flow
EVERYDAY SUPPORT
Unlimited Onsite Support
SYSTEMS MANAGEMENT
Proactive system maintenance
Management of device repairs & software licensing
Equipment procurement services
STRATEGIC GUIDANCE
Quarterly Business IT and strategic reviews
Dedicated account manager
SECURITY & PROTECTION
Cyber security & phishing training
M365 Security and compliance platform
24/7 SOC Managed EDR & ITDR
Sectors We Support
At Counterpoint, we’ve spent years working closely with businesses that use Macs and creative teams, so we know the real-world challenges you face.
How Managed IT Services London Can Help You
With a focus on reliability and collaboration, we ensure your technology empowers your growth and success in the fast-paced London market.
Proactive IT Monitoring and Support
At Counterpoint, we prevent issues before they impact your business. Our proactive monitoring tracks your systems continuously, addressing problems early to keep your IT running smoothly and minimise disruptions.
Scalable Local IT Services to Grow with You
Our scalable IT services are designed to grow with your London business. Whether you’re a startup or expanding, we offer flexible solutions that adapt to your needs, ensuring your technology supports your growth.
Fully managed and Co-managed IT Services
We offer both outsourced IT services and co-managed support to complement your internal team. Whether you need full coverage or additional expertise, we tailor our approach to fit your business.
Mac and mixed environment Specialists
Counterpoint specialises in managing Mac and mixed OS environments, ensuring seamless compatibility. Our Apple expertise helps creative businesses and other Mac-heavy teams thrive without compatibility headaches.
Benefits of a Managed IT Services Provider
An IT Partner does more than manage your technology, it helps drive your business forward. By aligning IT services with your goals, we ensure your systems work seamlessly to support growth, enhance productivity, and safeguard your business.
Proactive Issue Resolution
Potential problems are addressed before they escalate, minimising downtime and disruptions to daily operations
Enhanced Cybersecurity
We deliver specialised tools and expertise to help safeguard your data and reputation.
Predictable monthly costs simplify budgeting and can offer savings compared to traditional break-fix IT support.
Cost Efficiency
Scalability
Services scale alongside your business, allowing you to adapt quickly to growth or market changes.
Focused Expertise
A dedicated IT service provider brings specialised knowledge to optimise your systems and ensure best practices
Want To Find
Out more?
Our fully managed IT support London approach ensures every client benefits from expert service. Get in touch to speak to an expert!
CLIENT TESTIMONIAL
How Our Managed IT Support Services Have Helped London Businesses
"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation"
Ella Dorrell, Office Manager, Behavioural Architects
Frequently Asked Questions
What are managed IT Services?
Managed IT services refer to ongoing, outsourced IT support and proactive maintenance, letting businesses offload day-to-day tech responsibilities to a specialised IT service provider. This approach streamlines operations, boosts cybersecurity, and offers predictable costs.
How do you ensure the security of my business's data?
We protect your data with multi-layered security, including firewalls, endpoint protection, regular audits, and employee training, ensuring robust IT security for London businesses.
How much do managed IT services cost in London?
IT management costs vary depending on the complexity of your systems and the level of support required. A fully managed package typically includes monitoring, security, and helpdesk support.
Most packages are priced per user or per device, with bespoke options available for businesses with unique needs. Our managed IT services start from £49.99 per person per month (pppm) and can go up to £100+ pppm, depending on the level of service required.
Do you offer remote and on-site IT support?
Yes, Counterpoint offers both remote and on-site IT support for London businesses. While most issues can be resolved quickly and efficiently through remote support, we’re always ready to provide on-site assistance whenever it’s needed, ensuring you get the help you require, no matter the situation.
How do you ensure the security of my business's data?
We protect your data with multi-layered security, including firewalls, endpoint protection, regular audits, and employee training, ensuring robust IT security for London businesses.
What is included in your IT support packages?
Our comprehensive IT support in London covers everything your business needs to keep your IT secure, efficient, and running smoothly. We tailor our plans to your specific needs, but standard services include unlimited helpdesk support from our expert technicians, proactive monitoring, robust cybersecurity to meet compliance standards, and strategic IT consulting to help you grow.