Trusted By Top Businesses
Comprehensive IT Support for Brighton Businesses
At Counterpoint, we are a tech company who love working with Brighton-based businesses. Our local presence means we deliver IT support that’s personal, responsive, and perfectly in tune with how you work.
Based on your Doorstep
With our head offices just outside of Brighton, we are strategically positioned to deliver IT support throughout the Brighton and Hove region. Whether remotely or on-site, we are here to assist you with any issues.
A Trusted IT Partner
At the heart of our approach is developing a deep understanding of your business priorities and goals. Our tailored approach ensures we understand your unique needs, delivering solutions to keep your systems running seamlessly.
Proactive Management
Say goodbye to constant firefighting. We keep your systems running smoothly by spotting and fixing issues before they cause trouble. Enjoy uninterrupted workdays knowing we're on top of things, so you can focus on the important stuff.
CLIENT TESTIMONIAL
How Our IT Support Services Have Enhanced Campfire's Operations
"Counterpoints dedication to our business's best interests is evident in every interaction. We highly recommend Counterpoint for any company seeking a reliable and proactive IT partner"
Grace Salisbury, HR and Office Execuctive
The Benefits of Proactive IT Support in Brighton
Proactive business IT support is no longer a luxury, it’s a necessity. Here’s how Brighton IT Support can transform your operations:
Minimising Downtime
Unexpected IT issues can grind your business to a halt, costing you time and money. With proactive monitoring, potential problems are identified and resolved before they escalate, ensuring your systems run smoothly. Discover more about proactive Managed IT Services.
Boosting Efficiency
When your IT systems operate seamlessly, so does your team. By eliminating slow systems, recurring issues, and inefficiencies, proactive IT support ensures your employees stay productive and focused on their tasks.
Enhancing Security
Cyber threats evolve daily, but with proactive IT support, your business is always one step ahead. From real-time monitoring to regular updates, our approach ensures your data and systems are secure.
Discover our reliable Brighton IT services designed to keep your business secure, efficient, and future-ready. Explore our expert solutions below.
Our IT Services in Brighton
Get in touch with one of our Brighton experts today
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Get Access to our expert Brighton Helpdesk Team
Experience peace of mind with our helpdesk team, providing a wide range of specialist knowledge to Brighton businesses. Our friendly and professional Brighton IT team ensures rapid response times, prioritising getting your team back up and running swiftly whenever issues arise.
How IT Support Brighton Drives Business Growth
IT support isn’t just about fixing issues; it’s a growth enabler. Here’s how our tech company in Brighton can help your businesses thrive:
Freeing Up Internal Resources
Your team should focus on strategic goals, not IT issues. By outsourcing IT support, you gain expert assistance while freeing up valuable internal resources to concentrate on what matters most—growing your business.
Explore our IT Consultancy services for tailored strategic guidance.
Streamlining Operations
Modern IT systems simplify workflows, automate repetitive tasks, and enable better collaboration.
With the right IT support, these systems are optimised to run smoothly, helping you streamline operations and improve overall efficiency.
Supporting Scalability
As your business grows, your IT systems need to keep up. Scalable IT support ensures you have the infrastructure and solutions to handle increased demand, empowering your growth without disruptions.
Discover how our solutions support scalability on our Managed IT Services page.
Cloud Services & Migrations for Brighton Businesses
Counterpoint’s cloud services make it easy to transition to flexible, secure, and future-ready environments.
Our hybrid cloud server solution combines the best of private and public cloud infrastructure, giving Brighton businesses the agility of cloud computing with the performance and control of dedicated hardware.Whether you're migrating to Microsoft Azure, Google Cloud, or a tailored hybrid setup, we’ll guide you through every step, from strategy and planning to execution and ongoing optimisation.
Already helping clients across the South East adopt resilient, right-sized cloud platforms, we’re here to make your next move straightforward and strategic.
We provide expert IT support across a wide range of industries, but where we really shine is in the creative sector. Whether you’re a marketing agency, brand consultancy, architecture firm, or experience-led events business, we understand the unique pressures of your world and tailor our support to match.
Our dedicated Mac support team specialises in optimising Mac environments and seamlessly integrating them with Windows systems. It’s all about helping you get the most from your technology, without the usual friction.
Sectors We Support
Seamless Onboarding with a Personal Touch
Switching IT providers doesn’t have to be disruptive. At Counterpoint, we make your onboarding process smooth, structured, and stress-free, guided by people who genuinely care about getting it right.
Start with a Free Consultation
We begin with a no-obligation call to understand your setup, challenges, and goals. It’s a chance for you to get to know us too, and to see how we’d support your team moving forward.
Clear, Step-by-Step Transition Plan
Whether you’re coming from another provider or starting fresh, we map out every step of the onboarding journey. We’ll liaise directly with your outgoing IT team and plan the switch carefully.
Dedicated Onboarding Lead
You’ll have a named point of contact who guides you through the entire process. From gathering technical documentation to rolling out support tools, we make sure no detail is missed.
Tech That Supports People
We use best-in-class onboarding tools to set up devices, accounts, and permissions quickly and correctly. And we offer tailored training if your team needs help getting up to speed.
No Disruption, Just Progress
Our onboarding projects are run with one clear goal: a seamless handover that keeps your business moving. We’re experts at planning around your workflows to avoid interruptions.
Frequently Asked Questions
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
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How much does IT support in Brighton cost?The cost of IT support in Brighton depends on the size of your business, the complexity of your setup, and the level of support you’re after. At Counterpoint, we offer flexible pricing tailored to your needs, whether you’re a creative agency, a growing business, or an established organisation working with Macs, Windows, or both. As a guide, our monthly support packages typically start from £49.99 per user. For businesses needing more advanced support, like enhanced security compliance, bespoke plans can be £100+ per user per month. We’re always happy to chat and give you a clear, no-pressure quote based on your exact requirements.
Our Partners