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Business IT
Support Brighton

Is your Brighton-based business looking for exceptional IT support? Then look no further. Find out how our leading IT services can help your business stay ahead of the curve.

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Trusted By Top Businesses

Based on your Doorstep

With our head offices based in Worthing, we are strategically positioned to support businesses throughout the Brighton and Hove region. Whether remotely or on-site, we are here to assist you with any issues.

A Trusted Partner

At the heart of our approach is developing a deep understanding of your business priorities and goals. We then aim to seamlessly integrate as an extension of your team, ensuring your IT aligns perfectly with your strategic objectives.

Proactive Management

Say goodbye to constant firefighting. We keep your systems running smoothly by spotting and fixing issues before they cause trouble. Enjoy uninterrupted workdays knowing we're on top of things, so you can focus on the important stuff. 

Managed IT Support Brighton

Experience hassle-free IT management with our tailored Managed IT Support in Brighton. Our comprehensive IT services include proactive monitoring, security updates, and seamless system optimisation, all tailored to your business requirements. In simpler terms, we take care of all your IT needs, ensuring your business stays secure, compliant, and your team operates at maximum efficiency. Our exceptional customer service ensures that you receive the support you need when you need it.

Get Access to our expert Helpdesk Team

Experience peace of mind with our helpdesk team, providing a wide range of specialist knowledge to Brighton businesses. Our friendly and professional team ensures rapid response times, prioritising getting your team back up and running swiftly whenever issues arise. 

IT Support for Creative Agencies

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IT Support for Mac businesses

Get in touch with one of our experts today

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Our Clients Say It Best

A few words from our happy clients 

Counterpoint's speed and efficiency in handling support tickets have been a game changer for our business"

Ella Dorral, Office Manager

Behavoural Architects

Counterpoint offer a fantastic service and are highly recommended

Jane  Faughnan, Director

Sportif International

The professionalism and expertise from Counterpoint in building a proposal to the implementation has resulted in a seamless transition. 

Shaun Bradshaw, Network Manager

St Michael's CE High School

  • How do I choose an IT support company?
    When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
  • What are your hours of operation?
    Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
  • What should I do if I encounter a technical issue outside of business hours?
    We offer IT support outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
  • How can I request IT support services for my business?
    If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
  • What cybersecurity measures do you provide?
    We offer a comprehensive range of cybersecurity measures to protect your business, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Secure your network infrastructure to prevent unauthorised access and attacks. Our cyber security services are designed to keep your business safe from evolving threats.
  • Is an IT support contract with Counterpoint flexible?
    Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
  • Do you offer on-site support?
    Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely, ensuring you receive comprehensive support.

Frequently Asked Questions

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