Delivering a combination of responsive support, proactive security and experienced IT management to keep your London business moving.
BUILT AROUND YOUR TOOLS
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ARE YOU HERE BECAUSE YOU'RE...
Looking for better IT Support?
Tickets taking too long?
You shouldn’t have to chase your IT company to get something fixed. We prioritise issues properly, respond quickly and keep you informed until they’re resolved.
Tired of explaining everything again?
Our engineers get to know your business, your systems and your people. So when you need help, you’re not starting from scratch every time.
Not sure whether your IT is actually secure?
Good security is more than installing a few tools. We actively manage your protection, spot gaps and help you keep improving as risks change.
IT still landing on somebody else's desk?
If IT keeps becoming somebody’s second job, we can take more of it off their hands. From day-to-day support to proactively managing your IT, you choose how much responsibility we take.
IT built for the way your business works
At Counterpoint, we're not just a faceless helpdesk. You'll get a friendly, experienced team who take the time to understand your business and your people.
Experienced engineers
A consistent, skilled team who know your business.
Fast and Reliable
Proactive, efficient support keeps your team moving.
35+ Year's Experience
A team with deep expertise you can rely on.
Our managed IT support pricing and plans
Core
You stay in charge. We give your team expert backup.
You get responsive support from our expert team, device management and essential security, with your business retaining the IT lead.
£44.99
/ person / month
MOST POPULAR
Enhanced
We take more of the operational & security workload.
We deliver greater proactive oversight, stronger security and resilience, and you gain access to more regular engagement from our team.
£59.99
/ person / month
Sentinel
We become your operational IT partner.
We actively manage the environment, show up regularly, plan ahead, improve security, and keep you informed about what needs attention next.
£89.99
/ person / month
Got in-house IT already, or a project in mind? We also offer co-managed IT, IT consultancy and cloud migrations.
Everything your London business needs from IT
From everyday support and security to infrastructure and technology planning, we can look after as much of your IT as you need.
Support
Helpdesk · onsite support · user issues
People
Onboarding · offboarding · access management
Devices
Macs · Windows · mobiles · management
Productivity
Microsoft 365 · Google Workspace · Adobe
Security
Endpoint · email · identity · monitoring
IT Management
Licensing · procurement · backup · planning
CO-MANAGED SERVICES
Already have an internal IT person?
We work alongside internal IT team members and IT leads, whether they're based in London or somewhere across the UK, we can provide extra capacity, specialist Mac expertise, project support and enhanced security capability for whenever you need it.
HOW THE MOVE WORKS
Switching IT providers without the drama
Most of our clients came to us from another provider, so we've made the handover a well-worn path:
01
Understand
A no-obligation call to understand your setup, your frustrations and what good looks like.
02
Plan
We deal directly with your outgoing provider, so you don't have to referee.
03
Transition
One named person owns your switch from documentation to device rollout.
04
Support
We plan the changeover around your deadlines and workflows. Your team keeps working throughout.
5★
Google rating
Trusted by our clients.
35+
Years in business
supporting since 1989.
2,500+
Macs & Windows
Managed & supported.
3660
Projects delivered
And still counting
0
Jargon speakers
Plain English only.
What our clients Say
"Counterpoint's dedication to our business's best interests is evident in every interaction. We highly recommend Counterpoint for any company seeking a reliable and proactive IT partner."
Grace Salisbury
HR and Office Executive, Campfire
Their professionalism along with their friendly manner, not to forget their incredible patience has not gone unnoticed. We would recommend them wholeheartedly"
Kelly Treby
Office Manager, English Oak Buildings
"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac knowledge has undoubtedly enhanced our productivity."
Ella Dorrell
Office Manager, TBA
Get in touch with one of our London experts today
Please fill out your details and a member of our London IT Support team will be in touch to find out how we can assist you.
Let's get the ball rolling
Frequently Asked Questions.
Delivering First-Class IT Support
Managed IT support and Mac specialists and creative businesses throughout the UK.
Quick Links
Locations We Support:
IT Support London
IT Support Brighton
IT Support Sussex
IT Support Worthing
IT Support Chichester
IT Support Bath
Company
+44 (0)1903 538 844
hello@counterpoint.co.uk
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