Trusted By Top Businesses
Managed London IT Services
You Can Rely On
Fast and Reliable
Your IT infrastructure is integral to your business operations, directly impacting productivity and success. Our proactive approach ensures that your technology consistently meets your team's requirements, supporting business continuity. In the event that an issue arises, our London IT helpdesk is dedicated to swiftly getting you back up and running.
Fit for purpose
Having the right technology in place for the specific needs of your business makes a huge impact. Whether it's optimising data storage, setting up robust wifi networks, or selecting the right hardware, we collaborate with you to create a tailored technology environment that fits your business goals and budget constraints.
Keeping you Secure
The risks of data loss, cyber-attacks, and missed opportunities due to lacking cyber certifications are outcomes your business can't afford. That's why we prioritise safeguarding against cyber threats and acquiring necessary certifications to ensure comprehensive cybersecurity measures are in place.
Key Sectors We Support
IT SUPPORT LONDON
At Counterpoint, we pride ourselves on being the business IT support company of choice for a host of creative businesses. We’re well-versed in the challenges creative businesses face and have spent years building solid relationships with companies in this sector. Whether you’re a media, design or marketing agency, we can equip you with the tools to take your business to the next level.
Additionally, we have a team of Mac Technicians so if you are a fully or predominantly Mac-based business in any sector, we can provide tailored support and solutions for your needs. Our business Mac IT Support provides unparalleled services tailored to your business's specific needs. Our remote IT support experts ensure that your systems are running smoothly and efficiently. In London, we are the go-to specialists for business Mac IT support.
IT Support Services London Packages
Comprehensive Business IT Support
01
Entrusting your entire IT infrastructure to us means having the reliability of an in-house IT team without the overhead. Our managed support services provide access to a team of experts who proactively manage all your technology needs. From a responsive helpdesk to robust cyber security measures, regular backups, and IT consultancy services, every aspect is meticulously covered. Additionally, our IT consultants offer expert strategic advice to ensure your technology aligns with your business goals.
02
Co-Managed IT Support
Our co-managed IT support services in London offer a collaborative approach to IT management, augmenting your in-house team with our expertise and resources. Whether you need assistance with day-to-day operations or strategic planning, we work seamlessly alongside your staff to optimise IT performance. With flexible service levels, we support your team to achieve more while ensuring business continuity and security across your IT environment.
03
Project Work
Tackling an IT project? We’ll help you do it right. Whether you’re rolling out new infrastructure, moving to the cloud, or trying something more advanced, our London-based team takes care of the whole process, from planning and design through to delivery and support. No surprises, no jargon, just a smooth project, done on time and within budget.
Leading IT Support Services in London
Work with us, and you’ll get the kind of IT support that actually moves your business forward. Whether it’s tightening up cybersecurity, streamlining the way your team works, or getting more from your tech setup, we’re here to help. Take a look at our core services below, we’ll tailor everything to fit what you need.
Helpdesk Support
Access expert remote support with rapid response times, plus optional on-site assistance when needed, ensuring your issues are resolved efficiently.
Cloud Services
Enhance your cloud operations with expert management, ensuring reliable performance, cost-effective solutions, and scalability tailored to your unique business requirements.
IT Strategy
Receive expert advice on optimising and ensuring compliance of your IT infrastructure through our consultancy services and detailed strategic reviews.
Vendor Management
Leverage our extensive partnerships to streamline vendor management. We can assist in hardware and license procurement, along with crafting solution specifications.
Cyber Security
We deliver advanced cyber security measures with our cyber security services in London. These protect your business's data and ensure thorough defence against threats.
Infrastructure
Our infrastructure services in London offer extensive support for network and network services, including WiFi, broadband, and VOIP, ensuring continuous connectivity.
Why Partner with Counterpoint for London IT Services?
At Counterpoint, we focus on understanding your pain points to tailor our services to your business needs. Our friendly and professional team is dedicated to showing how optimal IT performance can drive your business success. With over 30 years of experience and a proactive approach, we take pride in delivering exceptional IT support and managed IT services in London.
Client Testimonials
Our clients' satisfaction is our top priority. Hear from those who have experienced our exceptional IT support and services firsthand and discover why so many trust us as their long-term IT partner.
Counterpoint's speed and efficiency in handling support tickets have been revolutionary for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation"
Ella Dorrell, Office Manager
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Get in touch with one of our London experts today
Please fill out your details and a member of our London IT Support team will be in touch to find out how we can assist you.
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London Frequently Asked Questions
How do I know if my business needs managed IT services or co-managed IT support?
Managed IT services are ideal if you want a fully outsourced IT solution, while co-managed support is best if you have an in-house IT team that needs additional expertise or resources. We can assess your needs and recommend the most suitable option for your business.
How much does it cost for IT support in London?
In London, IT support typically starts from £49.99 per user each month. For businesses needing more advanced support, like enhanced cybersecurity or complex environments, pricing can exceed £100 per user.
Our plans are built around your exact needs, so you only pay for what’s relevant.
Can we offer on site support to London businesses?
Yes of course, we have a Team of engineers dedicated to supporting our London clients and can provide on-site support whenever this is needed.
How can I get a quote for IT support services from Counterpoint in London?
To get a quote for IT support services from Counterpoint, please fill out our contact form on the website. Provide your details and any specific requirements you have, and one of our friendly team members will get in touch to discuss your needs and provide a tailored quote.
Do you offer Out of Hours and 24/7 Support?
Our IT support team is available Monday to Friday from 8:30 AM to 5:30 PM. If you require assistance outside of these hours, we offer extended support, including full 24/7 coverage, tailored to your needs. Our plans are designed to be as flexible as necessary to ensure we are always available when you need us.
Are you a Microsoft Certified partner?
Yes, we are official Microsoft partners, as well as Google Workspace, Adobe and Addigy to name a few.
Our Partners
