Apple Mac IT Support

Mac expertise built over more than 35 years.

Specialist Apple support for businesses, schools and colleges, from everyday technical help to device management, security, deployment and complex Mac infrastructure.

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30+

Years
In Business

5★

Google Review
Rating

24/7

Proactive
Monitoring

Why Counterpoint For Mac?

Macs aren't something we've added to a Windows-focused IT service; they're part of our history and remain a core area of expertise today.

Decades of Mac experience

We've supported Macs in professional environments since long before Apple became commonplace in business.

Specialists, not generalists

Our engineers understand macOS, Apple deployment, device management and the particular challenges of supporting Macs at scale.

Business + Education

Our experience spans businesses, schools and colleges, giving us a depth of Apple knowledge built in environments where reliability, security and consistent management really matter.

Mac + Windows expertise

Deep Apple knowledge doesn't mean you need another provider for everything else. We support Macs, Windows PCs, Microsoft 365, Google Workspace and the wider IT environment.

TEAMS WE SUPPORT

How can we help?

Whether you need us to manage your Macs, support your internal IT team or look after Apple technology across education, there’s a route built around the way you work.

Mac Support For Business

For Mac-first and mixed-platform businesses that need responsive support, secure device management and a partner that understands how Macs fit into the wider IT environment.

Explore Mac Support For Business

Mac Support For Education

Apple expertise for schools and colleges, from managed Mac estates and classroom suites to deployment, security and ongoing technical support.

Explore Mac Support For Education

Mac Expertise For Internal Teams

Already have an IT team but need deeper Apple expertise? We can work alongside them, providing specialist knowledge, additional capacity and support for your Mac estate.

Co-Managed Mac IT Support

Complete Apple IT Expertise

Whether you're managing Macs across a business or an education environment, our specialists can support the complete Apple lifecycle, from choosing and deploying devices to managing, securing, supporting and eventually replacing them.

Support & troubleshooting

Device Management

Security

Deployment

Backup

Networks

Cloud

Addigy & Jamf Experts

CLIENT TESTIMONIAL

How Our Mac IT Support Services Have Made a Difference

"Counterpoint's speed and efficiency in handling support tickets have been a major asset for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation"

Ella Dorrell, Office Manager, TBA

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Reach out to one of our Mac experts today

Please fill out our form, and one of our friendly team will promptly reach out and see how we can help.

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Mac support across London and the South of England

Our Mac specialists support businesses, schools and colleges across the South of England, with remote support available nationwide.

Frequently Asked Questions

Can you manage our Macs as part of a wider IT strategy?

Macs are at the heart of what we do, but we never look at them in isolation. We manage your Macs as part of a wider IT strategy that brings together your entire infrastructure, including Mac, Windows, cloud, as well as your network.

What industries do you work with?

We work with creative agencies, architects, education, and other Mac-heavy businesses. If your team uses Macs professionally, we’re here to help.

Do you only support Apple Macs?

No, while we specialise in Apple Mac environments, we also support mixed Mac and Windows setups. Many of our clients run hybrid teams, and we ensure everything works seamlessly together.

Can you help us choose the right Macs for our team?

Absolutely. We offer consultancy to recommend the right Apple hardware based on your team's workflows, software needs, and budget, whether for designers, developers, or admin staff.