The People Behind Counterpoint
Experienced people across support, engineering, customer success and operations, working together as one team.
We’ve built Counterpoint around people with different strengths and plenty of experience between them. Some you’ll speak to regularly, others will be working behind the scenes, but everyone plays a part in keeping our clients’ IT moving.



Different Roles. One Team.
There’s a lot of experience across the Counterpoint team, but everyone brings something slightly different. Get to know who does what, what they’re particularly good at.

Andrew Close
Founder & MD
Andy founded Counterpoint in 1989 and still brings the same curiosity for tech, people and solving problems that started it all.

Jo Taylor
Office & Finance Manager
Jo keeps things organised behind the scenes and, outside work, enjoys gardening and horse riding.

Zac Kennedy
Customer Success
Zac brings huge energy to the Team, builds strong client relationships and brings the same drive to sport outside work.

Paule Linale
Apple Solutions Consultant
Paul has been part of Counterpoint for over 15 years, bringing extensive Apple expertise to our education clients.

Mark Willet
IT Service Manager
Mark has been part of Counterpoint for over 15 years, bringing deep experience and a positive, can-do approach.

Antonio Santos
Senior IT Engineer
Antonio combines IT expertise with a passion for electronic music, synths and live performance.

Daisy Scott
IT Engineer
Daisy loves a challenge and solving problems, then unwinds with crochet and photographing Pumpkin the cat.

Graham White
Senior IT Engineer
Graham brings deep Mac experience to Counterpoint and, away from IT, is happiest on two wheels.

Robin Shim
IT Engineer
Robin brings calm technical capability and plenty of enthusiasm. Outside work, he’s devoted to his pets and animal rescue.

Megan Close
Marketing Executive
Megan keeps Counterpoint’s message clear and connected, bringing creativity and to her work.
