30+
Years
In Business
5★
Google Review
Rating
24/7
Proactive
Monitoring
Why Bath Businesses Choose Counterpoint
Our IT management takes the full weight of technology off your shoulders.
Built Around Mac and Windows Teams
We have both Mac and Windows specialists in our team, so neither platform gets second-rate support, just expert setup and integration across both, backed by genuine experience.
Just Down The Road
We're based in Holt, right on Bath's doorstep. On-site support isn't a special request, it's a normal part of how we work, whether that's a regular check-ins, a hardware install, or an urgent fix that needs hands-on help.
Over 35 Years In Business
We've been doing this long enough to have seen every kind of IT crisis and know how to stop it happening twice. That means fewer surprises, faster diagnoses, and advice you can trust.
What Do Our Bath IT Support Plans Include?
Our managed IT support plans include a wide range of services including both proactive and reactive support, network management, cybersecurity services, and data backups.
Unlimited Helpdesk Access
Our expert IT helpdesk keeps your team can be accessed through our portal, allowing you to monitor and track your ticket progress
Cyber Security
Our cybersecurity services are extensive. Whatever protection you need, we ensure your IT is secured to the highest standard.
Employee Onboarding/Offboarding
We manage your employee onboarding and offboardings, making sure this process is hassle free both for your and your Team.
IT Consultancy
We provide strategic advice to your team, ensuring your IT always performs for your business.
Proactive Device Management
Your devices are securely, professionally managed, with proactive monitoring and maintenance.
Our IT Support Plans and Pricing in Bath
Three straightforward plans. Pick the one that matches how hands-off you want to be.
Core
Day-to-day IT, quietly handled. Your team has someone to call when things go wrong, devices stay secure and up to date, and technology stops demanding attention.
£44.99
/ person / month
Put simply: We look after the essentials, so your team can focus on their work.
MOST POPULAR
Enhanced
We take on greater responsibility for security and resilience, spotting risks and heading off problems before they reach your team, with your whole environment held to a defined standard.
£59.99
/ person / month
Put simply: We proactively protect and strengthen your IT environment.
Sentinel
A genuine operational technology partner. We're regularly on-site, involved in security reviews and longer-term planning, with a senior technical contact who gets to know your business properly.
£89.99
/ person / month
Put simply: we take on much of the operational IT manager role,
Got in-house IT already, or a project in mind? We also offer co-managed IT, IT consultancy and cloud migrations.
TEAMS WE SUPPORT
CLIENT TESTIMONIALS
Trust their words, not just ours
"After some time trying to find the right IT company for us, we were delighted to find Counterpoint. Their professionalism along with their friendly manner, not to forget their incredible patience has not gone unnoticed. We would recommend them wholeheartedly."
Kelly Treby
Office Manager, English Oak Buildings
Claverton, Bath
"Since Counterpoint has come on board, we have received prompt and professional service that has ensured our systems run smoothly. I recommend them for their IT support!"
Gemma Dumbrell
Executive Assistant, These White Walls
"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation."
Ella Dorrell
Office Manager, The Behavioural Architects
Contact Our Bath Team
to Get Started
Are you ready to take your IT operations to the next level? Get in touch with our local Team today to discuss your requirements.
It's time to get your business secure
Co-Managed IT Support in Bath
If you're a larger organisation, co-managed support gives your team the resources to tackle challenges without hiring for every skill gap.
Filling the gaps
Helpdesk cover wherever your team is stretched, from password resets to the backlog nobody has time for.
Esculation on demand
Senior engineers take the complex issues, so your in-house team isn't the last line of defence.
Access our experts
Deep Mac and creative-business expertise for specialist projects and complex-level support.
Moving Your IT Support to Us, Without the Headache
If you're switching providers, we've done this enough times to know how to make it a completely seamless experience. Here's how we bring Bath businesses on board.
01
Have a Chat First
We'll talk through your current setup, what's not working, and what you actually need going forward.
02
Get a Clear Plan
We deal directly with your outgoing provider, so you don't have to referee.
03
Work With One Point of Contact
A single named person manages your switch, start to finish, from paperwork to getting devices set up.
04
Keep Working As Normal
The changeover is planned around your schedule. Your team carries on as usual while it happens in the background.
Frequently Asked Questions
Can you support businesses of all sizes in Bath?
Yes, we love working with businesses of all sizes and our scalable services allow us to adjust as your business changes. However, our smallest support plan covers up to 10 people.
Can you help with cloud migration and management?
Absolutely. Our team is highly skilled in supporting businesses who are migrating to or from the cloud. We also offer ongoing management to ensure optimal performance of your new cloud set up.
How quickly can you respond to IT issues?
We always respond to tickets as quickly as possible and are proud of our fast response times.
Which areas in Bath do you support?
Whether your business is in the City Centre, Oldfield Park, Oldfield Park, Walcot, Bathwick, or Claverton Down, we've got you covered.
How much does IT support in Bath cost?
The price of IT support in Bath depends on a number of factors. Typically, our monthly support starts from £44.99 per user. For businesses that need extra layers of support, such as help with security compliance or more advanced infrastructure, custom plans can go beyond £89.99 per user each month.