Delivering a combination of responsive support, proactive security and experienced IT management to keep your Chichester business moving.
BUILT AROUND YOUR TOOLS
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ARE YOU HERE BECAUSE YOU'RE...
Looking for better IT Support?
Tickets taking too long?
You shouldn’t have to chase your IT company to get something fixed. We prioritise issues properly, respond quickly and keep you informed until they’re resolved.
Tired of explaining everything again?
Our engineers get to know your business, your systems and your people. So when you need help, you’re not starting from scratch every time.
Not sure whether your IT is actually secure?
Good security is more than installing a few tools. We actively manage your protection, spot gaps and help you keep improving as risks change.
IT still landing on somebody else's desk?
If IT keeps becoming somebody’s second job, we can take more of it off their hands. From day-to-day support to proactively managing your IT, you choose how much responsibility we take.
ARE YOU HERE BECAUSE YOU'RE...
Looking for better IT Support?
Tickets taking too long?
You shouldn’t have to chase your IT company to get something fixed. We prioritise issues properly, respond quickly and keep you informed until they’re resolved.
Tired of explaining everything again?
Our engineers get to know your business, your systems and your people. So when you need help, you’re not starting from scratch every time.
Not sure whether your IT is actually secure?
Good security is more than installing a few tools. We actively manage your protection, spot gaps and help you keep improving as risks change.
IT still landing on somebody else's desk?
If IT keeps becoming somebody’s second job, we can take more of it off their hands. From day-to-day support to proactively managing your IT, you choose how much responsibility we take.
WHY COUNTERPOINT
IT built for the way your business works
At Counterpoint, we're not just a faceless helpdesk. You get a local, experienced team who take the time to understand your business and your people.
Experienced engineers
A consistent, skilled team who know your business.
Fast and Reliable
Proactive, efficient support keeps your team moving.
Just Down The Road
With offices in Holt, you have a local Team on hand.
Our managed IT support pricing and plans
Core
You stay in charge. We give your team expert backup.
You get responsive support from our expert team, device management and essential security, with your business retaining the IT lead.
£44.99
/ person / month
MOST POPULAR
Enhanced
We take more of the operational & security workload.
We deliver greater proactive oversight, stronger security and resilience, and you gain access to more regular engagement from our team.
£59.99
/ person / month
Sentinel
We become your operational IT partner.
We actively manage the environment, show up regularly, plan ahead, improve security, and keep you informed about what needs attention next.
£89.99
/ person / month
Got in-house IT already, or a project in mind? We also offer co-managed IT, IT consultancy and cloud migrations.
Everything your business needs from IT
From everyday support and security to infrastructure and technology planning, we can look after as much of your IT as you need.
Support
Helpdesk · onsite support · user issues
People
Onboarding · offboarding · access management
Devices
Macs · Windows · mobiles · management
Productivity
Microsoft 365 · Google Workspace · Adobe
Security
Endpoint · email · identity · monitoring
IT Management
Licensing · procurement · backup · planning
Co-Managed IT Support in Bath
If you're a larger organisation, co-managed support gives your team the resources to tackle challenges without hiring for every skill gap.
Filling the gaps
Helpdesk cover wherever you need it. From password resets to the backlog nobody has time for.
Esculation on demand
Senior engineers take the complex issues, so your in-house team isn't the last line of defence.
Access our experts
Deep Mac and creative-business expertise for specialist projects and complex issues.
Moving Your IT Support to Us, Without the Headache
If you're switching providers, we've done this enough times to know how to make it a completely seamless experience. Here's how we bring Bath businesses on board.
01
Have a Chat First
We'll talk through your current setup, what's not working, and what you actually need going forward.
02
Get a Clear Plan
We deal directly with your outgoing provider, so you don't have to referee.
03
One Point of Contact
A single named person manages your switch, start to finish, from paperwork to getting devices set up.
04
Keep Working As Normal
The changeover is planned around your schedule. Your team carries on as usual while it happens in the background.
CLIENT TESTIMONIALS
Trust their words, not just ours
"After some time trying to find the right IT company for us, we were delighted to find Counterpoint. Their professionalism along with their friendly manner, not to forget their incredible patience has not gone unnoticed. We would recommend them wholeheartedly."
Kelly Treby
Office Manager, English Oak Buildings
Claverton, Bath
"Since Counterpoint has come on board, we have received prompt and professional service that has ensured our systems run smoothly. I recommend them for their IT support!"
Gemma Dumbrell
Executive Assistant, These White Walls
"Counterpoint's speed and efficiency in handling support tickets have been transformative for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation."
Ella Dorrell
Office Manager, The Behavioural Architects
Contact Our Bath Team
to Get Started
Are you ready to take your IT operations to the next level? Get in touch with our local Team today to discuss your requirements.
It's time to get your business secure
Frequently Asked Questions.
Delivering First-Class IT Support
Managed IT support and Mac specialists and creative businesses throughout the UK.
Quick Links
Locations We Support:
IT Support London
IT Support Brighton
IT Support Sussex
IT Support Worthing
IT Support Chichester
IT Support Bath
Company
+44 (0)1903 538 844
hello@counterpoint.co.uk
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