Our Partners
Managed IT Support Bath
Our managed IT support services take the hassle out of maintaining your technology infrastructure. By entrusting your IT management to our industry-leading professionals, you can be confident that your business technology will consistently perform at its best.
We offer a range of support plans tailored to the unique needs of businesses in Bath. Every plan includes proactive support from our highly skilled team, and we work closely with you to scale your IT as your business grows.
Co-Managed IT Support in Bath
If you’re a larger organisation, our co-managed IT support service can provide extra expertise and resources to help your internal team tackle challenges.
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Filling the Gaps: We can step in wherever you need support, whether that’s access to our helpdesk or providing escalation services, where our senior engineers handle more complex issues.
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Access our Experts: With deep Mac and creative business expertise, we can support with complex level support and specialist solutions in these areas.
Whether it’s handling day-to-day tasks or providing our expert input, our co-managed solutions will help you develop a resilient foundation for your IT operations.
What Do Our Bath
IT Support Plans Include?
Our managed IT support plans include a wide range of services including both proactive and reactive support, network management, cybersecurity services, and data backups.
Unlimited Helpdesk Access
Our expert IT helpdesk keeps your team can be accessed through our portal, allowing you to monitor and track your ticket progress
Cyber Security
Our cybersecurity services are extensive. Whatever level of protection you need, we ensure your IT is secured to the highest standard.
Employee Onboarding/Offboarding
We manage your employee onboarding and offboardings, making sure this process is hassle free and smooth both for your and your Team.
IT Consultancy
We provide strategic advice on demand and in regular technology review meetings, ensuring your IT always performs for your business.
Data Storage Solutions
Our data storage solutions are designed to meet the needs of businesses working with and collaborating on large files.
Managed Cybersecurity for Bath Businesses
We provide advanced cybersecurity services to protect Bath businesses from all types of cyber threats.
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Threat Detection: We use top-tier tools to identify and mitigate potential risks.
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Data Security: We prioritise safeguarding your sensitive information with robust protection measures.
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Security Compliance: We guide you through IT compliance requirements, ensuring the necessary standards are met.
Why Choose Counterpoint for IT Support Bath
Proactive IT Support
By delivering proactive IT support, problems are identified and resolved before they disrupt your Team. This can significantly improve your Teams productivity by preventing constant interruptions to their work.
IT Support designed for your industry
We deliver specialist IT solutions tailored to businesses in the creative sector. Including solving data storage and collaboration challenges to providing Mac expertise, our Team understands the software and tools you use.
24/7 Assistance
Our support team is available whenever you need them. Most plans cover regular working hours, with 24/7 support available as needed. However, our 24/7 monitoring ensures your business is never without IT cover.
Expert Cybersecurity
Securing your business is always a priority at Counterpoint. From our data protection services to compliance support, we keep all your IT systems secure.
Local IT Expertise
With a team based in Bath, we’re always nearby to provide in-person services whenever needed, making sure your support is fast and personal.
Contact Our Bath Team
to Get Started
Are you ready to take your IT operations to the next level? Get in touch with our local Team today to discuss your requirements.
It's time to get your business secure
TESTIMONIAL
How Our IT Support Services Have Enhanced English Oak Buildings
"After some time trying to find the right IT company for us, we were delighted to find Counterpoint. Their professionalism along with their friendly manner, not to forget their incredible patience has not gone unnoticed. We would recommend them wholeheartedly"
Kelly Treby, Office Manager
Frequently Asked Questions
Can you support businesses of all sizes in Bath?
Yes, we love working with businesses of all sizes and our scalable services allow us to adjust as your business changes. However, our smallest support plan covers up to 10 people.
How quickly can you respond to IT issues?
We always respond to tickets as quickly as possible and are proud of our fast response times.
Which areas in Bath do you support?
Can you help with cloud migration and management?
Absolutely. Our team is highly skilled in supporting businesses who are migrating to or from the cloud. We also offer ongoing management to ensure optimal performance of your new cloud set up.
Whether your business is in the City Centre, Oldfield Park, Oldfield Park, Walcot, Bathwick, or Claverton Down, we've got you covered.
Can you help with cloud migration and management?
The price of IT support in Bath depends on a number of factors. Typically, our monthly support starts from £49.99 per user. For businesses that need extra layers of support, such as help with security compliance or more advanced infrastructure, custom plans can go beyond £100 per user each month.