Our Partners
Local, Personal, Reliable
IT Services in East Grinstead
As a team based locally to East Grinstead, we’re never far away when you need us. Our clients value our friendly, jargon-free support and fast response times. You’ll always speak to someone who understands your setup and gets straight to the point.
Predictable costs, no surprises
With a fixed monthly fee, you can budget with confidence, no hidden charges or unexpected bills.
Always up-to-date
We keep your systems patched, protected, and performing at their best without you having to lift a finger.
On-site and remote support
Our dedicated helpdesk support ensures uninterrupted workflows, providing prompt assistance to resolve any IT issues.
Managed IT Services
East Grinstead
We provide fully managed IT services in East Grinstead, covering everything from proactive monitoring and cybersecurity to cloud solutions and user support.
With over 35 years of experience, we keep your systems running smoothly so you can stay focused on growing your business.
IT Services we deliver in East Grinstead
We offer a full spectrum of IT services in East Grinstead, designed to meet the specific needs of your business. From helpdesk to support to cyber security, we’ve got your business covered.
Helpdesk Support
Get fast, expert helpdesk support to resolve IT issues and keep your operations running smoothly.
Cyber Security
We deliver advanced cybersecurity to safeguard your business and meet regulatory compliance.
IT Strategy
Our consultants carry out in-depth IT reviews and provide clear, practical advice to help you optimise your IT.
Cloud Management
We manage and optimise your cloud environment, no matter the platform.
Backup and Recovery
We protect your data with secure backup and recovery services, ensuring business continuity.
Procurement Services
We help you source the best hardware and software, making sure you get maximum value and performance.
Addressing East Grinstead Unique IT Challenges
Counterpoint understands the specific IT challenges faced by Bristol businesses:
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Supporting the city's booming tech and creative sectors with high-performance IT infrastructure
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Ensuring seamless connectivity for businesses in the Bristol Temple Quarter Enterprise Zone
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Providing scalable IT solutions for rapidly growing startups in the Bristol and Bath Science Park
Our tailored approach addresses these challenges head-on, helping Bristol businesses stay competitive in an increasingly digital landscape.
Industry-Specific IT Services in East Grinstead
At Counterpoint, we offer a unique blend of expertise that makes us one of the leading IT companies for a range of creative businesses, as well as those using Macs or a mixed Mac and Windows environment.
Creative Agencies
For marketing and advertising agencies in East Grinstead, we provide customised IT solutions designed to enhance creative workflows:
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Seamless collaboration and file sharing tools
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Scalable, secure storage solutions
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Expert support for industry-standard creative apps like Adobe Creative Cloud and Final Cut Pro
Event & Brand Experiences
We provide comprehensive IT support to event and brand experience agencies in East Grinstead, including:
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Scalable server solutions for storing large design files and 3D models
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Strong cybersecurity measures to safeguard sensitive project data
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Reliable backup and disaster recovery plans to ensure business continuity
Why Choose Counterpoint for IT Support East Grinstead?
At Counterpoint, we go beyond just fixing problems, we partner with you to ensure your IT infrastructure runs smoothly, securely, and efficiently. With over 35 years of experience supporting both Mac and Windows environments, we offer tailored solutions that fit your business needs. Our local, friendly team provides fast, jargon-free support, ensuring minimal downtime and maximum productivity.
Want to find out more?Reach out today
Get in touch with our team of experts today to find out how our IT support could benefit your business.
It's time to level up your IT support
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
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How much does IT support in Brighton cost?The cost of IT support in Brighton depends on the size of your business, the complexity of your setup, and the level of support you’re after. At Counterpoint, we offer flexible pricing tailored to your needs, whether you’re a creative agency, a growing business, or an established organisation working with Macs, Windows, or both. As a guide, our monthly support packages typically start from £49.99 per user. For businesses needing more advanced support, like enhanced security compliance, bespoke plans can be £100+ per user per month. We’re always happy to chat and give you a clear, no-pressure quote based on your exact requirements.