Our Partners
Managed IT Services
In Crawley
Does your Crawley business need a trusted IT support partner? We provide leading managed IT services to businesses in Crawley, East Grinstead, Horsham, and the surrounding areas.
We take a hands-on approach, working closely with your team to deliver personalised, high-quality support that aligns with your business needs. Whether you’re looking for ongoing IT management, robust cybersecurity, or specialised IT consultancy services, we’re here to keep your business running smoothly and securely.
IT Services for Crawley Businesses
We offer a complete range of professional IT services for businesses in Crawley. Our flexible support plans are designed to meet your specific needs, keeping your team secure, productive, and prepared for growth.
Expert Helpdesk
Gain unlimited access to our expert helpdesk Team
Cybersecurity
Protect your business with expert cybersecurity measures
IT Consultancy
Strategic IT consultancy services to optimise you technology
Backup Services
Keep your data safe with reliable backup services
Infrastructure Support
Ensure a strong IT foundation with expert infrastructure support
VoIP Services
Stay connected with our reliable VoIP services
Benefits Of Our Crawley Business IT Support
Our fully managed IT services are designed to align with your business goals, helping Crawley businesses get the most out of their technology, whilst ensuring they stay secure.
Proactive Issue Resolution
We resolve IT issues before they disrupt your business, with proactive monitoring and fast, expert support when you need it.
Mac and Windows Specialists
We specialise in both Mac and Windows environments, helping businesses seamlessly integrate and manage their technology.
Support For Remote Workers
We provide IT support for remote workers, ensuring secure access, reliable connectivity, and efficient collaboration from anywhere.
Scalable IT Support
As your business grows, our IT services scale with you, whether you need additional security, cloud services, or infrastructure upgrades.
Sectors We Specialise In Supporting
At Counterpoint, we deliver expert IT support tailored to the unique needs of businesses in Crawley. We specialise in supporting creative agencies, architects, AEC firms, and event experience agencies, providing reliable, high-performance solutions that keep their workflows running smoothly.
We also have a dedicated Mac support team, that bring extensive expertise in resolving the unique challenges of Mac-based environments, ensuring seamless integration with Windows systems. Whether you need advanced troubleshooting, system optimisation, or cross-platform connectivity, we help businesses get the most out of their technology.
Why Partner with Counterpoint
With over 35 years of experience, we’ve heard it all when it comes to the frustrations businesses face with IT support.
At Counterpoint, we guarantee there’s no hiding in the background, no passing the blame, and no slow responses. Instead, our friendly and approachable team is always eager to help, going the extra mile to ensure your IT runs smoothly. When you partner with Counterpoint, you're not just getting IT support, you’re gaining a proactive partner committed to supporting your business growth.
Get in Touch
with Our Team
Send us a message and one of our friendly team will be in touch shortly.
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
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How much does IT support in Brighton cost?The cost of IT support in Brighton depends on the size of your business, the complexity of your setup, and the level of support you’re after. At Counterpoint, we offer flexible pricing tailored to your needs, whether you’re a creative agency, a growing business, or an established organisation working with Macs, Windows, or both. As a guide, our monthly support packages typically start from £49.99 per user. For businesses needing more advanced support, like enhanced security compliance, bespoke plans can be £100+ per user per month. We’re always happy to chat and give you a clear, no-pressure quote based on your exact requirements.