Our Partners
Our IT Support Services in Manchester
We offer a range of managed IT support services designed to simplify your businesses operations and keep everything running efficiently and smoothly:
Managed IT Services
We prevent problems by proactively monitoring and maintaining your systems. This way, you avoid costly downtime and keep productivity levels high.
Cybersecurity Solutions
Using advanced security measures and following industry best practices, we protect your information from cyber threats to help maintain trust and reputation.
IT Consultancy
Our IT consultancy experts provide strategic guidance designed to help you fully leverage technology to drive business growth, improve efficiency, and streamline operations.
Cloud Services
Work flexibly and efficiently with our cloud solutions. Whether you’re working from home, the office, or on the road, enjoy easy access to your data and tools, wherever you are.
Network Management
A strong, reliable network is the backbone of any business. We’ll help implement and support a network setup that suits your needs, ensuring you stay connected and productive at all times.
Hardware and Software Procurement
We help you source and implement the right hardware and software solutions tailored to your business needs, ensuring a smooth process and the best value for your investment.
Why Choose Us for IT Support in Manchester?
Our commitment to excellence is reflected in the following key areas:
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Local Expertise: With a deep understanding of Manchester's technological landscape, we offer solutions that are both relevant and effective.
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24/7 Support: We can provide out-of-hour and 24/7 support for businesses that need support round the clock.
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Experienced Team: Our skilled professionals bring a wealth of experience and are dedicated to delivering exceptional service tailored to your business needs.
How it works with Counterpoint
Assessment
We begin by conducting an in-depth analysis of your current IT infrastructure. This includes identifying strengths, uncovering potential weaknesses, and understanding the specific challenges your business faces. This allows us to pinpoint opportunities to enhance efficiency, security, and performance.
Bespoke IT Plan Development
We collaborate closely with you to craft an IT strategy that aligns with your business objectives. Whether it’s optimising existing systems, integrating advanced data storage and collaboration solutions, or implementing advanced security measures, we focus on delivering solutions that support your long-term success.
Implementation and Onboarding
We know that disruptions to your operations can be costly. That’s why we focus on making the onboarding process as smooth and efficient as possible. Our expert team ensures every solution is implemented with care, minimising downtime so your business can keep running seamlessly.
Ongoing Support
We provide ongoing support through continuous monitoring and prompt issue resolution. We also conduct regular reviews and provide training to ensure we stay aligned with your business, keeping your IT infrastructure running smoothly to support your goals.
At Counterpoint, we prioritise your unique needs to deliver business IT support that drive your business forward. Our client-centric approach ensures we align technology with your goals at every step. Here’s what to expect:
Industries We Serve in Manchester
We cater to various different sectors, providing customised business IT support that aligns with industry-specific requirements:
Mac Businesses
For businesses that use predominantly Mac devices, we provide specialist Mac IT support services in Manchester.
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Streamlined macOS infrastructure for smooth performance across Apple devices
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Security and compliance services, such as Cyber Essentials Plus
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Mac-optimised networking for fast connections tailored to Apple products
Marketing & Ad Agencies
We provide a range of IT services designed specifically for businesses in the creative sector:
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Collaborative tools for seamless communication, project management, and file sharing
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Secure cloud storage for high-res assets with quick access and secure backups
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Support for creative software like Adobe Creative Cloud and Final Cut Pro
Brand Experience Agencies
We provide fully managed support to event and Brand experience agencies in Manchester, including:
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Server storage solutions for large design files and models
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Advanced cybersecurity solutions for project data and compliance regulations
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Data backup and disaster recovery for business continuity and client protection
Get in Touch
with Us Today
Reach out to us through out contact form and one of our friendly team will be in touch shortly.
TESTIMONIAL
The Impact of Our IT Support on Campfire's Operations
"The team at Counterpoint consistently delivers quick and effective communication, ensuring our needs are met promptly. Their dedication to our business's best interests is evident in every interaction"
Grace Salisbury, Campfire, Manchester
Frequently Asked Questions
Do you offer on-site IT support in Manchester?
Yes, we offer both remote and on-site IT support across Manchester, providing fast, reliable assistance tailored to your business—whether you need help in person or online.
How much does IT Support in Manchester cost?
IT support costs in Manchester can vary depending the type of systems you use, and how much support you’re looking for. At Counterpoint, we customise our pricing to fit your setup, whether you're a creative studio, a fast-growing team, or a larger organisation running Mac, Windows, or a mix of both.
How do you ensure the security of my data?
We implement robust cybersecurity measures, including firewalls, antivirus software, regular security audits, and employee training, to protect your data from potential threats.
How do I get started with your IT support services?
You can get in touch with us via phone, email, or our website's contact form. We'll discuss your specific needs and develop a customised IT support plan that aligns with your objectives.