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IT SUPPORT FOR STARTUPS

Built for teams that don't sit still.

Every hour your team spends fighting tech is an hour not spent building the business. We give early-stage companies the IT foundation that helps them scale at speed whilst keeping secure. 

BUILT FOR EARLY-STAGE TEAMS

Headcount can double in a quarter. Priorities shift weekly. The stack you picked in month one isn't the stack you need by month twelve. Most IT providers are built for companies that don't change, startups need one that expects it.

30+

Years
In Business

5★

Google Review
Rating 

24/7

Proactive 
Monitoring

IT SERVICES FOR GROWTH

Get the right IT team behind you, and watch how far you can go.

Better Tech Decisions

A managed IT team in your corner means fewer wrong turns on tools, security and setup.

Room To Scale

IT infrastructure built for growth means momentum never has to pause for a rebuild.

Investor Ready 

Walk into every conversation knowing your systems and security can stand up to scrutiny.

COUNTERPOINT'S PHILOSOPHY 

Why organisations work with us

Every organisation needs technology. That much isn't in question. The real question is how much responsibility you'd like Counterpoint to take for making sure that technology actually supports your business, quietly, reliably, and without you having to think about it.

 

Some organisations want the essentials handled well, others want a partner actively strengthening their security posture and reducing risk, and some want Counterpoint to become an extension of their leadership team, engaged in the long-term planning and decisions.

 

None of these is a "better" answer than the others. They're different levels of responsibility, suited to different stages of business and different appetites for risk. What matters is choosing the level of partnership that matches how your organisation runs today, and where it's heading next.

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COUNTERPOINT'S STARTUP IT SERVICES

Everything your team needs
running in the background.

1. 

Unlimited Helpdesk

Unlimited access to our specialist helpdesk, with every call and ticket logged and tracked. Remote issues resolved fast, and repeat problems flagged so we fix the root cause.

2. 

Proactive Device Management

Every device centrally managed, patches, and updates all handled automatically. We catch issues before they affect your team, and manage repairs and replacements end to end.

3. 

Onboarding and Offboarding

New starters set up and ready on day one, with accounts, hardware, and access all arranged in advance. Leavers are offboarded securely, with data protected. 

4. 

Cyber Secuirty 

Devices, data, and accounts protected around the clock, with threats monitored and blocked before they cause damage to your business. Backups tested and policies enforced, so a breach doesn't catch you out.

5. 

Licesnse Software Procurment 

Google Workspace, Microsoft 365, Adobe Creative Cloud and more, all managed centrally. Equipment sourced, configured, and delivered. No overspend on unused licences or missed renewals.

Their speed and efficiency handling support tickets have been transformative. Their impressive knowledge has undoubtedly enhanced our productivity and technology utilisation.

Ella Dorrell - Office Manager, Behavioural Architects

WHO WE WORK WITH

CORE

Reliable managed IT support that keeps your devices secure and your team supported.

ENHANCED

Proactive security and resilience that gets ahead of problems, not just responds to them.

A dedicated technology partner giving you senior-level insight and on-site support as your business grows.

SENTINAL

Discover What's Included in Our IT Support Plans

Want to know exactly what you get with our creative IT support? Download our IT support plans for growing businesses for a clear breakdown of everything included in our plans as well as our pricing.

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Get in Touch
with Us Today

Send us a message and one of our friendly team will be in touch shortly.  

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Frequently Asked Questions

Do you work with our existing tools, or do we have to switch everything?

We work with what you've already got wherever possible, and only recommend changes where it genuinely improves security or reliability, or their is a cost saving for you.

Can you support a fully remote or hybrid team?

Yes we certainly can. Our support isn't tied to an office. Whether your team is fully remote, based in one location, or a hybrid mix, everyone gets the same level of cover.

What's included in the price, is anything extra billed separately?

Everything listed in your plan is covered in the monthly fee. If something falls outside scope, we'll always flag it and agree costs upfront before doing any work.

How quickly can we get set up?

Most startups are fully onboarded within a couple of weeks. We handle the migration and setup so there's minimal disruption to your team.

Our Partners

Ready to talk
about 
your setup?

Let's walk through your studio, your workflow, and build an IT partnership that fits.

+44 (0)1903 538 844

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