
IT SUPPORT FOR STARUPS
IT that keeps your studio in flow.
Your projects depend on powerful workstations, specialist applications, fast access to large files and people being able to collaborate wherever they're working. We make sure the technology behind all of that just works.
35+
5★
2,500+
Years in business
supporting since 1989.
Google rating
Trusted by our clients.
Devices Supports
Mac & Windows expertise
THE STARTUP JOURNEY
The first hire to serious scale.
Wherever you are on your journey, we help you build the right IT foundations, so you can move faster, with confidence.


1. START
Get the foundations right
The right setup from day one sets you up for faster, safer growth.


2. HIRE
Make onboarding easy
Give new starters everything they need from day one, without the manual work.


3. SCALE
Stop IT becoming a bottleneck
Keep systems, access and support running smoothly as you team grows

4. PROVE
Be ready for security scrutiny
Show you have the right systems and processes and protections in place.
THE CHALLENGE
Architecture puts IT under pressure in different ways.
Architectural practices put very particular demands on technology. From huge project files and specialist applications to hybrid teams and sensitive client data.
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A founder or CTO becomes the accidently IT person
Your technical people should be building the product, not resetting passwords.

New starters become harder to onboard
What was simple at 5 people becomes a time-consuming process as you grow.

Security is bolted on later
As you grow the risks increase and what was 'good enough' isn't anymore.

SaaS, devices and access becomes difficult to control
Multiple tools, accounts and devices make it harder to stay in control and secure.
THE OUTCOME
Moving fast without building IT debt.
We help startups move quickly with a secure, scalable and well managed IT environment, so you can focus on building your business.
Growth becomes repeatable
Devices, accounts, access and onboarding follow a consistent process however fast your headcount changes.
Your technical people stay focused
Let developers, product teams and founders spend their time building the business rather than managing IT.
Security grows with the business
Put the right foundations in early, then strengthen them as customers, insurers and investors expect more.
You’re ready for what comes next
Whether that’s the next ten hires, a major customer or another office, your IT doesn’t need rebuilding every time.
A CONNECTED ECOSYSTEM
One IT foundation that grows with you.
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All the key parts of your IT environment working together to keep your team productive, secure and supported at every stage.
Backup
Security
Identity
Devices
Support
SaaS
Productivity tools







A SMARTER WAY TO BUILD YOUR IT TEAM
Get the expertise of a whole IT team, without building on in house
Is your business grows, IT quickly becomes more than support. Security, onboarding, devices, cloud services and planning all need proper ownership.
Counterpoint gives you access to experienced people across all of those areas, with the level of support growing alongside your business.
CORE
Dependable support for your growing team.
Day-to-day support, onboarding, device management and essential security, while you retain the lead on IT.
ENHANCED
More proactive. More protected.
Stronger security, monitoring and operational oversight, helping you stay ahead as your business complexity grows.
SENTINAL
Your operational IT team.
We take greater ownership of your IT, with structured reviews, planning and ongoing improvement as you grow.
Get in touch with one of our experts today
Not sure exactly what you need yet? That’s absolutely fine. Send us a few details and we’ll come back to you for a friendly, no-pressure conversation.
Let's get the ball rolling

Frequently Asked Questions.
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