Mac Support
for Education
The leading Apple Mac IT support provider for schools, working with 80+ schools and colleges across the UK.
“Counterpoint gives us the freedom to not worry about things going wrong, and instead, we can focus on teaching and learning.”
ORTU GABLE HALL
Mac AD Integration Experts
Making Macs work seamlessly within Windows networks and services is our forte. Our EnhancedAD Software solution ensures smooth integration and ongoing compatibility with macOS, allowing Macs to work consistently with Windows devices.
With students becoming increasingly mobile, they can easily access their work stored centrally, and reliable backups are automatically performed, monitored and managed by our Mac experts.
Maximising Your IT Budget
We help schools maximise their budgets by offering tailored Mac solutions, minimising costs while optimising performance. Our services include efficient Apple Education Deployment plans, ensuring schools achieve excellent value without compromising on quality.
By prioritising long-term cost savings, we help schools invest in scalable solutions that grow with their needs. Whether through bulk purchasing, proactive device management, or energy-efficient systems, we ensure every penny of your IT budget is spent wisely.
Support Services
All our support services include fast issue resolution, critical for educational institutions where time is of the essence. From fully managed services with periodic solution refreshes to break-fix and escalation support, we can be flexible to your requirements. We provide device management services, including mobile devices, catering to their diverse needs.
Furthermore, we offer tailored support services for multi-academy trusts, managing, updating and configuring all Macs across each school from one central location, ensuring consistency across each institution in your MAT.
Teacher Training
Our expertise extends beyond Mac and IT infrastructure support. We offer tailored teacher training sessions to optimise the use of creative software and applications. From music and media to art and photography, our sessions equip teachers with the necessary skills to maximise their Mac's potential in the classroom.
Our Partners
Our Mac Support Approach
We understand the pivotal role Mac support plays in supporting your educational needs. Armed with a dedicated team of technicians and comprehensive support plans, we offer a personalised approach with seamless integration.
Throughout the process, our dedication to exceptional results means your Apple devices will always be secure, up-to-date, and optimised. No matter what your educational needs are, we have you covered.
Get in touch with one of our Apple experts today
Please fill out your details, and one of our friendly team members will promptly reach out and see how we can assist you
It's time to get the ball rolling
How Else Can We Support Your School?
We offer a range of futher solutions designed specifically for the education sector.
Our Audio Networking solutions allow staff to monitor and record audio from studio workstations and performance spaces throughout the school.
We provide unparalleled expertise and tailored solutions to streamline the management of iPads in your school.
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
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How much does IT support in Brighton cost?The cost of IT support in Brighton depends on the size of your business, the complexity of your setup, and the level of support you’re after. At Counterpoint, we offer flexible pricing tailored to your needs, whether you’re a creative agency, a growing business, or an established organisation working with Macs, Windows, or both. As a guide, our monthly support packages typically start from £49.99 per user. For businesses needing more advanced support, like enhanced security compliance, bespoke plans can be £100+ per user per month. We’re always happy to chat and give you a clear, no-pressure quote based on your exact requirements.