Outsourced IT Support
We provide leading managed IT support services to small and medium sized businesses throughout the UK
"Counterpoint's speed and efficiency in handling support tickets have been a game changer for our business"
THE BEHAVIOURAL ARCHITECTS
Expect More with Our IT Support Services
Fast Response Times
We understand that time is of the essence when it comes to IT issues. Our team is committed to providing prompt and efficient support, ensuring minimal downtime to keep your business running smoothly.
We Speak Your Language
Our engineers have a knack for breaking down intricate technical matters into plain and simple language, enabling you to grasp any technical issues impacting your business with ease.
Your Business Partner
We go beyond traditional IT support, we become an invaluable extension of your team. We take the time to understand your goals, align our services with your success, and deliver proactive support to keep you ahead of the curve.
Experienced Team
Our friendly team of techs holds years of industry expertise, equipped with the knowledge to tackle any IT obstacle head-on. We take pride in the collective experience and diverse skill sets that our team bring to the table. From troubleshooting technical issues to implementing solutions, our experts are always on hand.
Rely On Us For All Your Outsourced IT Needs
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Helpdesk Support
When your team encounters IT-related issues, our expert technicians are readily available to offer prompt assistance.
Data Protection
Safeguard your data with our advanced cyber security services, ensuring business continuity and compliance.
IT Strategy
Our consultants conduct comprehensive strategic assessments, offering guidance to enhance the efficiency of your IT.
Cloud Management
No matter the cloud platforms your business uses, we can efficiently manage and optimise your cloud environment.
License Renewals
We manage the renewal or purchases of any software licenses your business requires, ensuring you're never left with a last-minute panic.
Infrastructure
We are here to assist with network and network services, including WiFi, broadband, and VOIP.
Fully Managed IT Support
Our fully managed support plans are designed to provide you with complete peace of mind when it comes to your IT needs. We take time to understand your business needs and tailor a plan that aligns with your unique requirements.
From proactive monitoring and timely updates to resolving unexpected issues and ensuring robust cybersecurity measures, our team is dedicated to maintaining the stability and reliability of your IT environment. Our experts work behind the scenes, ensuring that your systems are consistently operating at their best and your data remains secure.
Co-Managed IT Support
Through our co-management approach, we seamlessly integrate with your internal IT department, addressing any existing gaps that might negatively impact your business. We bring specialised skills and industry knowledge to the table, effectively complementing your team's strengths and contributing to your overall success.
Our most popular co-managed services:
Escalation Support
Cybersecurity Certification
Strategy and Consultancy
macOS managed support
Get in touch with one of our experts today
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It's time to get the ball rolling
Our Partners
