Our Partners

What is IT Disaster Recovery?
IT disaster recovery refers to the strategic processes and solutions designed to protect an organisation’s critical data and IT infrastructure during unexpected events such as cyberattacks, natural disasters, hardware failures, or human errors.
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A robust disaster recovery plan ensures minimal disruption, safeguarding your business operations and reputation. By implementing reliable IT disaster recovery services, businesses can quickly restore normal operations, avoid prolonged downtime, and protect sensitive information from permanent loss.
Why Your Business Needs a Robust Disaster Recovery Plan
A well-designed IT disaster recovery plan is essential for businesses to thrive in today’s unpredictable environment. Here are some key benefits:
Minimise Downtime
Avoid costly interruptions by ensuring rapid recovery of your IT systems and data.
Data Protection
Safeguard critical business data from threats like ransomware and accidental deletion.
Enhanced Resilience
Strengthen your organisation’s ability to respond to emergencies and adapt to challenges.
Cost Savings
Proactively prevent financial losses associated with data breaches, system failures, and prolonged outages.
Customer Trust
Demonstrate your commitment to security and reliability, enhancing stakeholder confidence.
Comprehensive IT Disaster Recovery Services
Our IT disaster recovery services are tailored to meet the unique needs of your business. We offer:
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Backup and Recovery Solutions: Reliable and automated systems to secure your data and ensure rapid restoration.
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Disaster Recovery as a Service (DRaaS): Cloud-based solutions that deliver scalable and efficient recovery processes.
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Customised Disaster Recovery Planning: End-to-end support to create a plan aligned with your business objectives and risk profile.

Advanced Tools for Reliable IT Disaster Recovery
We leverage cutting-edge tools and technologies to provide unmatched disaster recovery solutions, including:
Cloud-Based Recovery
Secure and scalable solutions to store and restore data efficiently.
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Automated Backups
Schedule backups to eliminate the risk of human error and ensure data integrity.​
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Real-Time Monitoring
Detect issues early with proactive monitoring tools to minimise potential disruptions.​​​​
Protect Your Business Today
Don’t wait for a disaster to strike—proactively safeguard your business with our IT disaster recovery services. Contact us today for a consultation and let us create a customised recovery plan tailored to your business needs.
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Take the first step towards ensuring your business continuity and resilience.

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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity for businesses to protect your operations, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Network security secures your network infrastructure to prevent unauthorised access and attacks. Our cyber security services, including our data backup services, are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer business IT support in Brighton outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.
Our Partners