Trusted By Top Businesses
Comprehensive Server Solutions For Businesses
At Counterpoint, we are a tech company who love working with Brighton-based businesses. Our local presence means we deliver IT support that’s personal, responsive, and perfectly in tune with how you work.
Based on your Doorstep
With our head offices just outside of Brighton, we are strategically positioned to deliver IT support throughout the Brighton and Hove region. Whether remotely or on-site, we are here to assist you with any issues.
A Trusted IT Partner
At the heart of our approach is developing a deep understanding of your business priorities and goals. Our tailored approach ensures we understand your unique needs, delivering solutions to keep your systems running seamlessly.
Proactive Management
Say goodbye to constant firefighting. We keep your systems running smoothly by spotting and fixing issues before they cause trouble. Enjoy uninterrupted workdays knowing we're on top of things, so you can focus on the important stuff.
The Benefits of our server support services
The benefits are endless. With proactive IT experts behind your tech, your team works smarter and faster.
No more waiting around
Unexpected IT issues can bring everything to a standstill, costing you time, and money. Our proactive monitoring spots potential problems early, so they’re sorted before they cause an issue. Discover more about proactive Managed IT Services.
Hello smooth workflows
When your IT runs smoothly, so does your team. Proactive IT support brings a stop to slow systems and recurring issues, helping your employees stay focused and on task.
Stay safe without the stress
Cyber threats change fast, but so do we. With real-time monitoring, regular updates, and a proactive approach, we keep your IT secure and your business a step ahead.
Get in touch with one of our experts
Please fill out your details, and one of our friendly team members will promptly reach out and see how we can assist you
It's time to get the ball rolling
Cloud Services & Migrations for Brighton Businesses
At Counterpoint, we make your cloud environment work exactly the way you need it to.
We support cloud migrations, optimise existing setups, and provide strategic guidance on the best solution for your business.
Our own hybrid cloud server solution combines the agility of public cloud with the performance and control of private infrastructure. Whether you’re moving to Microsoft Azure, Google Cloud, or interested in a tailored hybrid setup, we'll guide you through every step, from strategy and planning to execution and ongoing support.
Access Our Specialist Brighton Helpdesk Team
Our Brighton helpdesk team is here to give you peace of mind. We’re friendly, fast to respond, and genuinely know our stuff. Whether it’s a quick fix or something more complex, we focus on getting your team back up and running with minimal fuss, so you can get on with your day.
How IT Support Brighton Drives Business Growth
IT support isn’t just about fixing issues; it’s a growth enabler. Here’s how our tech company in Brighton can help your businesses thrive:
Freeing Up Your Time
Your team should focus on strategic goals, not IT issues. By outsourcing your IT support to a managed service provider, you entrust your technology to a team with a wealth of expert knowledge, while freeing up valuable internal resources to focus on your own projects.
Explore our IT Consultancy services for tailored strategic guidance.
Smarter Operations
The right IT systems should simplify workflows, automate repetitive tasks, and help teams collaborate more effectively.
Partnering with the right IT support partner ensures these systems are set up and maintained smoothly, keeping your business operations running as they should.
Supporting Scalability
As your business grows, your IT needs to scale with you. At Counterpoint, we regularly check in to ensure your infrastructure and our service is performing effectively and is prepared for any new demands.
We work with you to improve your IT setup, making sure it supports your growth and is ready for your next steps.
We provide expert IT support across a wide range of industries, but where we really shine is in the creative sector. Whether you’re a marketing agency, brand consultancy, architecture firm, or experience-led events business, we understand the unique pressures of your world and tailor our support to match.
Our dedicated Mac support team specialises in optimising Mac environments and seamlessly integrating them with Windows systems. It’s all about helping you get the most from your technology, without the usual friction.
Sectors We Support
Seamless Onboarding with a Personal Touch
Switching IT providers doesn’t have to be disruptive. At Counterpoint, we make your onboarding process smooth, structured, and stress-free, guided by people who genuinely care about getting it right.
Start with a Free Consultation
We begin with a no-obligation call to understand your setup, challenges, and goals. It’s a chance for you to get to know us too, and to see how we’d support your team moving forward.
Clear, Step-by-Step Transition Plan
Whether you’re coming from another provider or starting fresh, we map out every step of the onboarding journey. We’ll liaise directly with your outgoing IT team and plan the switch carefully.
Dedicated Onboarding Lead
You’ll have a named point of contact who guides you through the entire process. From gathering technical documentation to rolling out support tools, we make sure no detail is missed.
Tech That Supports People
We use best-in-class onboarding tools to set up devices, accounts, and permissions quickly and correctly. And we offer tailored training if your team needs help getting up to speed.
No Disruption, Just Progress
Our onboarding projects are run with one clear goal: a seamless handover that keeps your business moving. We’re experts at planning around your workflows to avoid interruptions.
Brighton Frequently Asked Questions
How can I reach out to your Team for my Brighton business?
We’d love to hear from you! The easiest way to get in touch is through our contact form or by giving us a call. We’ll then reach out to find out more about your business and the kind of services you are after.
What should I do if I encounter a technical issue outside of business hours?
We offer 24/7 IT support for Brighton businesses that need round-the-clock cover. Depending on your plan, it might already be included, or available on a pay-as-you-go basis.
How do I choose an IT support company?
To find the right IT partner, look for a team with solid experience, fast response times, and great feedback from their clients. Make sure they offer a full range of services, and that they take the time to understand your business and have experience supporting your kind of business
Is an IT support contract with Counterpoint flexible?
Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
How much does Counterpoint's support cost?
Do you offer on-site support to businesses in Brighton?
Our team can come on site whenever you need us. Whether it’s to install equipment, provide in-person support, or carry out check-in meetings, we’re always happy to offer face-to-face support.
As a rough guide, our monthly support starts at £59.99 per user. If you need something more advanced, like tighter security or compliance support, plans can go above £100 per user. We’re always happy to have a chat and give you a clear, no-pressure quote that matches the level of support you need.
What are you business hours?
Our business hours are from 8:30 AM to 5:00 PM. However, we also offer out of hours support options for businesses that require assistance outside of these hours.
Our Partners
