Trusted By Top Businesses
Experience The Difference With Specialist Mac IT Support
Experience & Expertise
Counterpoint has over 20 years of experience supporting 10,000+ Macs, and our team of experts hold the most up-to-date qualifications in Apple training. This means your business can benefit from our teams' unparalleled expertise.
Enhanced Service
With our team’s deep knowledge of Apple hardware, software, and operating systems, we resolve issues faster and more effectively, minimising downtime. Our clients know they can rely on us to deliver a smoother, more satisfying IT experience.
Optimised Performance
Our specialists maximise the value of Macs for your business. We enhance workflows, boost productivity, and streamline operational efficiency within the Mac ecosystem, unlocking its full potential for your success.
Our Mac Support Approach
At Counterpoint, we know just how important Mac support is. We focus on understanding your unique business needs so you can keep your Apple devices optimised, secure, and up-to-date, streamlining your business processes.
Our unique and personal approach allows us to deliver exceptional results, every time. To meet these exceptional standards, we have dedicated account managers and comprehensive support plans, guaranteeing seamless integration and ongoing performance improvements. With us, you can rest easy knowing your Apple devices will be in the best hands possible.
Fully Managed
Mac Support
Our comprehensive managed support plans ensure all your business's IT needs are covered, including unlimited helpdesk support, tailored advice, and enhanced security. Whether you have a fully Mac or a mixed environment, we're with you every step.
Specialist Helpdesk
Count on our Mac specialists for quick and effective support. With a streamlined ticket process and our extensive Mac expertise, resolving your IT issues has never been easier.
IT Strategy
Our consultants analyse your needs, offering personalised recommendations to optimise your Apple ecosystem. With our strategic guidance, you can elevate business through the power of your IT.
Proactive Management
Our proactive approach ensures that all your Apple devices are kept updated, secure, and monitored round-the-clock, preemptively addressing potential issues.
Apple Cybersecurity
Our cybersecurity experts secure your IT ecosystem with robust measures, thorough assessments, and ongoing support, ensuring comprehensive protection for your business.
Introducing our team of dedicated specialists, ready to elevate your Mac support experience. With a wealth of expertise and a passion for Apple technologies, our specialists are committed to providing tailored solutions that meet your unique needs.
Whether it's troubleshooting issues, optimising performance, or implementing cutting-edge security measures, our team is here to ensure your Mac devices runs seamlessly.
Meet Our Specialists
Clients Testimonials
The team at Counterpoint consistently delivers quick and effective communication, ensuring our needs are met promptly. Their dedication to our business's best interests is evident in every interaction"
Grace Salisbury, HR & Office Exec
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Get in touch with one of our Apple experts today
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Additional Mac Support Services
Co-Managed Support
We can work alongside your existing IT team, offering specialist support for your Apple devices. This ensures your Mac users receive the same quality support as other devices in your business.
Apple Device Management
We can manage your whole suite of Macs, iPads and MacBooks as required. Our proactive approach ensures that devices are updated, secure and monitored at all times.
Cloud Management
Whether your business uses Google Workspace, Microsoft 365, or another cloud platform, our team of Mac experts can manage and optimise your cloud environment.
Apple Procurement
Our procurement service allows us to bring your new Apple hardware into our offices for full configuration before delivery, giving your team a better onboarding experience.
Mac Training
Our team know everything there is to know about Macs, and we love sharing this wisdom. Our training services equip your team with tips and tricks to get the most out of their tech.
Mixed Environment Support
Does your business utilise both Macs and PCs? We have developed
solutions which enable Mac and Windows Networks to work seamlessly together.
Book a Free IT Consultation
Send us a message and one of our friendly Mac experts will be in touch shortly to arrange a time for your Free IT support consultation.
Frequently Asked Questions
What Apple Mac support services does Counterpoint offer for businesses?
Counterpoint provides comprehensive support for Apple Mac devices, including troubleshooting, performance optimisation, system updates, and managed IT services. They also offer IT consultancy, cybersecurity solutions, and cloud services tailored to business needs. Our Apple business support ensures your operations run smoothly and efficiently.
Do you only support businesses that use Macs exclusively?
Not at all. While we specialise in Mac support, we’re also experienced in mixed Mac and Windows environments. Whether your whole team is Mac-based or you’ve got a blend of systems, we ensure everything works seamlessly together.
How does Counterpoint ensure the quality of their Mac support?
Counterpoint’s team consists of certified consultants and technicians accredited in the latest technologies. They maintain partnerships with industry leaders like Microsoft and Google Cloud, ensuring top-tier support and service. Each client also has a dedicated account manager to oversee their IT needs.
Can you help with choosing and setting up new Macs for our team?
Yes. We offer expert advice on selecting the right Macs for specific roles, then handle setup, configuration, and secure deployment, so your team is ready to go with minimal downtime.
Our Partners
