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Why work with Counterpoint for your
Apple Mac Support?

  • ReliableReliable

    Reliable support, making sure you are ready for your next lesson or deadline.

  • AppleApple

    We specialise in making Apple Mac computers play nicely, with windows or on standalone environments.

  • ExpertsExperts

    Our Apple Mac Support engineers have at least 10,000 hours of experience each. We promise you can rely on us.

Our talented & welcoming team are a phone call away if you need to talk to someone about your Apple Mac support

0333 050 4871

We provide Apple Mac support for a wide range of organisations from small schools, larger colleges and universities to SMEs and national charities. Fully understanding the needs and requirements of your organisation is important to us. We’re proud to say we deliver reliable and robust Apple IT Solutions which wouldn’t be possible if we didn’t work with you to understand your needs first.

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Support packages

Partnerhsip Managed ServicePartnership Managed Service

Our Partnership Managed Service is tailored to you with a cost-effective way to support and manage your Mac technology. We deliver fast resolution times and a complete service. Mac technical work is carried out by our engineers remotely and onsite.

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Remote Apple IT supportRemote Support

Our Remote Support Service provides you with access to our expert Apple Mac technical team. We partner with your onsite support team to provide fast resolution times and a complete service. Mac technical work is carried out by our engineers remotely, often in collaboration with your internal IT team.

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Pay as you go Apple  IT SupportPay as you go

Our Pay As You Go Apple Mac Support is tailored to provide you with access to a skilled Mac technical team in circumstances where you require capacity or escalated knowledge and experience. Pay As You Go is a cost-effective, hours based service, available in blocks of 2, 4, 8 or 16 hours.

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Partnership Managed Service


  • Unlimited Telephone, Email and Remote Support
  • Cloud Hosted Device Management
  • Break-Fix Support
  • Active Directory Integration Support
  • Network Services Integration Assistance
  • Critical Security Patches
  • Software upgrades
  • OS updates
  • EnhancedAD Support
  • On-site support
  • Application Support & training

Remote Support


  • Unlimited Telephone, Email and Remote Support
  • Cloud Hosted Device Management
  • Break-Fix Support
  • Active Directory Integration Support
  • Network Services Integration Assistance ( EnhancedAD )
  • Critical Security Patches
  • Minor Software Upgrades

Pay As You Go


  • Additional Mac Support Capacity
  • Apple Device Management Assistance
  • Networking Integration assistance ( EnhancedAD )

Apple Mac Technology & support making an impact

Fit-for-purpose

What Counterpoint gives us is the freedom to not have to worry about the technology going wrong.

Fit-for-purpose

– Mr Taylor, Ortu Gable Hall

Our Partners

Want to find out more about our Apple Mac Support services?

Reach out if you would like to find out about our Apple Device Management support services. Get in touch and we can help guide you through our Apple IT support packages. We love to chat about all things Apple Mac and creative technology. Talk soon!

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LOWEST PRICE

Lowest Price

We're committed to price matching our products, however if you find a lower price we’re committed to price matching for you - simply email us to request a price match.

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100 DAY RETURNS

100-day returns

We want you to feel reassured that the products you buy from us are built to last in the classroom or wherever you might be using them. That’s we have a 100-day guarantee where you can return the product if you’re not happy with the quality.

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EXPERT ADVICE<

Expert advice

Our qualified engineers are available to answer any questions you may have. If you have a technical question or need some help with something specific, do not hesitate to reach out. We’re here to help.

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