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Counterpoint currently only ship products to schools and businesses. If you have any questions about any of our products or services do not hesitate to message us or call - 0333 050 4871

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Mac Support for Business

Ensuring your creative teams have access to the latest software and hardware is difficult for any business owner or IT manager. If teams can’t effectively access software, shared files or are using slow hardware, productivity drops and you can be left with unhappy teams who can’t effectively do their jobs.

As a trusted Apple partner, our Mac Support solutions seamlessly integrate software and hardware across teams, to enable constant collaboration whether in the office or Working from Home.

Whether you’re an enterprise organisation, charity or a small business requiring fully managed or adhoc support, find out more below.

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Mac Support for Education

Your existing IT department is constantly challenged by the needs of an evolving school. Budgets are stretched, resources are limited and keeping everything running smoothly can be overwhelming. IT systems can fail and disrupt students’ creative learning, frustrate teachers and even lead to damaged reputations of the school.

Our managed Mac support packages ensure that your schools IT infrastructure is up to date, reliable and accessible at all times. We can be flexible based on your organisation’s needs and budgets, offering full support services or able to plug into your existing IT department.

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IT Support Services

Counterpoint are here to support your existing IT teams with a cost-effective, non-disruptive approach. Our remote teams are able to rapidly respond to your needs wherever you are, providing Apple certified support and give you peace of mind.

We offer fully managed IT support and integrated services that work with your existing IT infrastructure, collaborating and providing specialist support to fill skill gaps when needed.

We offer unlimited telephone, email and remote support, and can arrange for On-Site support when required too.. Our team is pro-active, ensuring devices are upgraded, secure and monitored at all times as part of a managed it support service.

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Hardware Support

As well as offering Mac Creative software support, we are able to manage your whole suite of Macs, iPads and MacBooks as required. With more work happening remotely, ensuring everyone is up to date with the latest updates and correct physical hardware is more challenging than ever. We can provide hardware ready to go so your office or home users have everything they need to get on with the task in hand.

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Hardware Support
Apple Mac Networking

Apple Mac Networking

Enabling Apple device suites to operate efficiently within a core Windows network presents operational challenges. Compatibility issues across operating systems can lead to poor performance, limited access to files, and reduced productivity.

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Data management

Ensuring internal data is not lost, damaged or exposed to unauthorised parties is a vital component of your network team’s workload. With the advent of Bring Your Own Device (BYOD) policies, and more people choosing to work remotely from home, keeping data secure has never been more important.

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Data management
Backup and storage options

Backup and storage options

Counterpoint can supply and install enterprise-grade high-bandwidth NAS hardware to ensure your storage setup works efficiently and protects you from catastrophic data loss.

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GDPR and file security

When we design your new system or solution, our experienced team will consult with you on the data protection policies and processes you have in place. The solution we provide will be built to ensure sufficient security and compliance with data regulations.

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GDPR and file security
Creating creative spaces

Creating creative spaces

Counterpoint does more than offer network system solutions. We also put our expertise to use planning and building the spaces you need get creative with your Mac audio hardware and software.

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Training and technical support

All products and services we offer are delivered as part of a planned partnership with you. We consult, design, supply, install and configure deliverables, while keeping an active dialogue open with your team throughout the project lifespan.

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Training and technical support

WANT TO FIND OUT MORE?

Reach out if you would like to find out about our Apple Device Management services or creative technology solutions. Get in touch and we can help guide you through to the best solution that works for your department or organisation. We have over 30 years of experience, and we love to chat about all things Apple Mac and creative technology. Talk soon!


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LOWEST PRICE

Lowest Price

We're committed to price matching our products, however if you find a lower price we’re committed to price matching for you - simply email us to request a price match.

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100 DAY RETURNS

100-day returns

We want you to feel reassured that the products you buy from us are built to last in the classroom or wherever you might be using them. That’s we have a 100-day guarantee where you can return the product if you’re not happy with the quality.

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EXPERT ADVICE<

Expert advice

Our qualified engineers are available to answer any questions you may have. If you have a technical question or need some help with something specific, do not hesitate to reach out. We’re here to help.