Our Partners
MAC EXPERTS THAT REALLY CARE
Say hello to a new era of Mac support. Experience exceptional care and personalised assistance offered by our dedicated team of highly skilled Apple specialists.
Mac Support for Business
As an experienced Apple IT support provider, we specialise in comprehensive Mac support packages designed to keep businesses IT infrastructure secure, updated, and running smoothly.
Let us handle your IT challenges so you can concentrate fully on your core business activities. With our proactive approach, we enable your teams to boost productivity and enhance your overall business operations.
Mac Support for Education
As an IT support provider that has worked with schools and Trusts for over 30 years, our managed Mac support packages ensure that your creative departments' IT is fully secure, accessible at all times, and software remains consistent.
We can adapt our services based on your institution's needs and budgets, offering full or co-management support services.
THE BEHAVIOURAL ARHCITECTS
How Our Mac IT Support Services Have Made a Difference
"Counterpoint's speed and efficiency in handling support tickets have been a major asset for our business. Their impressive Mac and Google knowledge has undoubtedly enhanced our productivity and technology utilisation"
Ella Dorrell, Office Manager
Our Apple Support Services
Apple Consultants
Mac Networking
Training Services
Addigy Certified Experts
Mac Management
Hardware Support
Apple Deployment
Jamf Certified Associates
Get in touch with one of our experts today
Please fill out your details, and one of our friendly team members will promptly reach out and see how we can assist you
It's time to get the ball rolling
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How can I request IT support services for my Brighton business?If you're interested in our IT support services, the best way to get in touch is through our contact forms or by giving us a call. Our customer service team will discuss your specific needs and create a plan tailored to fit all your requirements.
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How do I choose an IT support company?When choosing an IT support company, consider their experience, range of services, response times, and customer reviews. Look for a company that offers comprehensive IT support, including cyber security and excellent customer service. You should always ensure they understand your business needs and that they can provide tailored solutions.
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What cybersecurity measures do you provide?We offer a comprehensive range of cybersecurity measures to protect your business, including: Vulnerability and Penetration Testing: Identify and address security weaknesses before they can be exploited. Security Monitoring and Incident Response: Continuous monitoring and rapid response to security incidents. Security Awareness Training: Educate your team on best practices to help prevent security breaches. Compliance Management: Ensure your business meets all relevant security regulations and standards. Endpoint Security: Protect devices connected to your network from threats. Network Security: Secure your network infrastructure to prevent unauthorised access and attacks. Our cyber security services are designed to keep your business safe from evolving threats.
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What are your hours of operation?Our business hours are from 8:30 AM to 5:00 PM. However, we also offer extended IT support options for businesses that require assistance outside of these hours.
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What should I do if I encounter a technical issue outside of business hours?We offer IT support outside of our regular working hours for those who need assistance. Depending on your plan, this service may either be included or available on a pay-per-use basis.
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Is an IT support contract with Counterpoint flexible?Although we do have set plans that we have found work best for most businesses, our plans can be flexible to work around any unique requirements that your business may have.
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Do you offer on-site support to business in Brighton?Yes, we offer on-site IT support for businesses in the Brighton and Hove region. Our team can visit your premises to resolve issues that cannot be handled remotely. We can also conduct regular check-in meetings to ensure everything is running smoothly and to proactively address any potential issues.