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Remote Management

Why do you need an RMM?

It doesn’t matter whether the devices are owned by an educational institution, a commercial operation or are BYOD (Bring your own Device) – each situation will present a unique set of management and security issues for the staff tasked with maintaining them.

  • If your organisation needs to support the use of Apple devices.
  • To meet this requirement, we offer both managed and unmanaged solutions.
  • If your organisation needs to support the use of Apple devices.
  • To meet this requirement, we offer both managed and unmanaged solutions.

Who we work with

  • Who We Work With
  • Who We Work With
  • Who We Work With
  • Who We Work With
  • Who We Work With
  • Who We Work With
What is Addigy?

What is Addigy?

Addigy is a cloud-based Remote Monitoring and Management (RMM) solution designed for Apple Devices – including all iOS, MmacOS and tvOS hardware. As an RMM solution, Addigy provides a comprehensive and fully customisable suite of tools, allowing you to configure settings, install and update software and monitor devices so they are secure and managed to your organisation’s requirements.

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Apple Business/School Manager

Designed for managers, IT administrators and staff, Apple Business/School Manager is an online portal which facilitates the purchasing of apps and books, allows organisations to prepare their Apple devices for deployment, and provides an easy way to provision user accounts.

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Apple Business/School Manager
Device Enrolment Program (DEP)
Device Enrolment Program (DEP)

Apple’s Device Enrolment Program allows new machines to be easily and conveniently integrated into your existing solution. Providing a near ‘zero-touch deployment’ approach, IT teams can prepare new devices for network use on start-up, without ever having to physically ‘touch’ the device. Each machine is automatically enrolled with your Addigy solution, with security policies and apps pushed out remotely.

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Volume Purchase Program (VPP)

When managing a large number of Apple devices across a single network, manually installing new app purchases across each machine individually is not a viable approach. Apple’s Volume Purchase Program enables IT teams to purchase programs/apps in a number sufficient for their organisation’s needs (often receiving a bulk discount) and then push these out to devices using their RMM solution.

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Volume Purchase Program (VPP)

Core features of Addigy

Addigy incorporates a host of features and tools, designed to assist IT teams with the effective and straightforward management of their Apple ecosystem. By utilising remote agents Addigy is able to automate elements of the monitoring and configuration of devices. Rather than sitting in front of each device and making manual changes, remote agents allow an administrator to make batch changes and perform simultaneous observations for an entire suite of MacOS devices.

  • Remote accessRemote access
  • Software upgradesSoftware upgrades
  • Security profilesSecurity profiles
  • Comprehensive auditingComprehensive auditing
Why choose Counterpoint for Addigy?

At Counterpoint, we specialise in delivering advanced Apple solutions to a wide range of organisations, from educational institutes to not-for-profit companies. As a vendor, we provide our customers with a high level of expertise as well as a multitude of service options.

ully managed or onboarding only
Fully managed or onboarding only

When purchasing an Addigy licences through Counterpoint, you have the option to choose the level of assistance you would like to receive with your implementation. Our Full Partnership Managed Service will provide you with the gamut of our expertise: we fully manage the system for you, including configuration services.

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UK-based customer support

We provide comprehensive user support via email and telephone. Our expert care team operates in the UK, ensuring access to assistance at convenient times – mitigating any time-zone conflicts which can arise with international support.

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UK-based customer support
User training
User training

We are committed to ensuring that our clients get the most out of their Addigy licence. We offer full user training in order to help you maximise the potential of your new Apple RMM solution.

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Custom script writing

A primary appeal of Addigy is that it is fully customisable. At Counterpoint, we can provide custom scripts to ensure the software meets your specific requirements.

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Custom script writing
Multiple contractual options
Multiple contractual options

Licences can be purchased on your terms. We offer either annual or monthly payment schemes, allowing you to tailor the package to your needs.

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Want to find out more?

Get in touch if you would like to find out about our RMM services. We can help guide you through to the best management solution that works for your team. With over 30 years of experience we love to chat about all things Apple Mac and monitoring. We look forward to hearing from you.

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LOWEST PRICE

Lowest Price

We're committed to price matching our products, however if you find a lower price we’re committed to price matching for you - simply email us to request a price match.

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100 DAY RETURNS

100-day returns

We want you to feel reassured that the products you buy from us are built to last in the classroom or wherever you might be using them. That’s we have a 100-day guarantee where you can return the product if you’re not happy with the quality.

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EXPERT ADVICE<

Expert advice

Our qualified engineers are available to answer any questions you may have. If you have a technical question or need some help with something specific, do not hesitate to reach out. We’re here to help.

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